Gletsch Vacations from $1,233

We travelled as a group of four, 2 adults and 2 children (3 and 6 years old). We selected a family room with a mountain view. The room was nice and clean, but it was not in the main building of the hotel. This was not convenient for us because every time we wanted to go to the swimming pool or the restaurant, we had to fully dress. As you can imagine, doing everything with 2 small children is quite time-consuming and really not ideal. The room was connected to another one through a door that was initially open, and we promptly asked to have it closed. Unfortunately, the door did not insulate well from the noise, and we could hear everything from the other room. Again, knowing that we had 2 small children and having reserved 5 months in advance, the hotel should have taken these aspects into account. The last aspect we didn't like was the price of the parking. For a 4-star hotel (with the price of a 4-star hotel in Switzerland), we think the parking could be offered to the guests without charging 18 CHF per night.

The staff were incredible! The service was truly above and beyond! Our room had a view of the Matterhorn, which was amazing, though I do wish we had been one floor higher for a bit more privacy. We loved having the sauna and steam shower right in our room, it made for a wonderfully relaxing stay. The location is a bit remote and made getting around a little challenging, but it ended up working out perfectly for us since it rained during our visit. We took full advantage of the spa and even got massages. The room service, restaurant, and included buffet breakfast were all exceptional!

Outstanding hotel and service. The staff went above and beyond to help. Unmatched views of the Matterhorn from our patio and the pool. Cannot wait to visit again for snowboard season!

We booked three 4 star hotels in the journey. This one is the best in all aspect, especially the bathroom.

An old hotel reasonably priced. Does the job but nothing extraordinary.