Good's Raceway Tours

Upon my arrival late at night after being awake and traveling since 3:30 AM, I was assigned to the wrong room with another couple occupying it. Room 106. Once reassigned to room 306 I discovered that the room had an unpleasant odor reminiscent of dog. The front desk staff was exceptionally unfriendly and unwelcoming. The bald black individual at the time of check-in appeared to be unfamiliar with the hotel’s procedures and took an excessive amount of time processing my check-in. By 11:30 PM, I was eager to access my room’s shower and obtain some rest. The hospitality team only left 3 shower towels for a room that occupies 4 people. The next morning I had to walk down to the check in desk to find a long haired black woman staring at the computer with a maroon scrubbed woman leaning against the wall. Was not greeted by either. After standing there for a minute or so I had to address the woman as we needed additional towels, she made it clear I was being intrusive. The next evening, when we returned late, we were locked out of our room. NOT DEAD BATTERIES just locked out and needed someone to let us in and rekey our keys. Another guest expressed dissatisfaction, as they had no air conditioning. Your breakfast stuff... evident that they were unfamiliar with the proper etiquette of greeting guests in the morning. I would strongly advise against recommending or staying at this hotel, as it has been the most unsatisfactory experience I have ever had.

The employees were amazing. My room was very comfortable. The location was perfect for me.

The hotel was very nice. The rooms were clean, very comfortable and quite large. One of the elevators was out of order which made getting up to my room took a bit of time. Also, the breakfast was a bit disappointing in the few items offered.