“Es gab keinen Zimmerservice, schon bei der Ankunft war das Zimmer nicht sauber und die Betten nicht bezogen. Das ging so weiter 10 Tage lang wurde das Zimmer nicht gereinigt und nur sporadisch wurden Handtücher
gewechselt. Zum Frühstück gab es kein Frühstücksbuffet wie gebucht sondern 10 x identisch das Gleiche. Die ersten Tage war zudem das Wasser nur lauwarm.
Das Hotel kann nicht empfohlen werden.”
“Let's start with the fact that the photos advertised for this property do not reflect reality. That alone feels misleading and sets the wrong expectations from the outset.
The room showed clear signs of neglect, with dead mosquitoes still stuck to the walls. Despite the obvious mosquito problem, there were no window screens and no mosquito repellent provided. Around the pool area, the number of insects made it uncomfortable to sit and relax.
The most concerning issue, however, was safety.……
“Not a good experience for me, I'm afraid. You have to call to get the access code to the keybox. It would be easier if they could email/text on morning of arrival. The room was nice and clean although the sofa bed had some stains.
Unfortunately, i couldn't get wifi to work, and I tried everything.There was no one on site to help, even though I'd checked in exactly at time requested. I had to find another hotel locally who kindly allowed me to use their guest wifi. It was essential as i needed……
“This is a very impressive property , beautifully appointed and immaculately clean .
The foyer and marble staircases to the rooms are stunning .
The room and bathroom were equally opulent .
I arrived at 11 pm from the airport and Otto the host met me at the door and got me settled .
He was constantly available with offers of help during my stay ,
I was extremely impressed.
The price was more than reasonable
Definitely return , no doubt”
“Staff at this hotel make the holiday experience excellent could not fault any of them. Hotel is in a great location too close to the coral bay main area and the food at this hotel is all homemade so good quality. ”