Front of property - evening/night

Reviews of Mount Saint Vincent University Residence - Hostel

2.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 99 out of 251 reviews" "
Rating 8 - Good. 98 out of 251 reviews" "
Rating 6 - Okay. 38 out of 251 reviews" "
Rating 4 - Poor. 11 out of 251 reviews" "
Rating 2 - Terrible. 5 out of 251 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Renn

Liked: Cleanliness, staff & service, property conditions & facilities
skimpy pillow,uncomfortable bed led to poor night’s sleep .Maybe ok for a student ,young person but not for an older adult Otherwise very pleasant
Stayed 1 night in May 2024
Response from Jill on May 17, 2024
Sorry to hear that the bedding was not as you expected. Thanks for taking the time to let us know how we did!

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except for finding the building entrance
Stayed 1 night in May 2024
Response from Jill on May 6, 2024
Thanks for taking the time to give us your rating!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option.
Stayed 1 night in May 2024
Response from Jill on May 6, 2024
Thank you for your feedback!

10/10 Excellent

jie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oceanview,Perfect place
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Indika

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2023

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was okay but kind of confusing to locate. The address they have doesn't match the GPS. It was so frustrating. Had to call the university several times just to get the correct direction. I'm not sure if I would like to come back & stay there again. Not easy to find.
Stayed 2 nights in Aug 2023

10/10 Excellent

Shirley

Stayed 1 night in Aug 2023

4/10 Poor

Lavanya

Liked: Staff & service
Very hot. There's no fan or AC The bedsheets were smelling badly
Stayed 2 nights in Aug 2023

8/10 Good

Hayley

Liked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bargain.
We had booked for five persons, but there were only four beds. We had a mattrass and a sleeping bag for the fifth person, so it worked. And there was a cooking facility, but for example, there were no cups or glasses. But everything else was fine.
Stayed 3 nights in Aug 2023

6/10 Okay

Priyank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Spacious 4 bedroom apartment, fabulous view of the harbour. It's a university residence so nothing fancy which was fine, but some things need to be cleaned better like the stove fan that was broken and dirty and some walls/broken light switch covers. Suited our purpose for home base while visiting family and we would stay again.
Stayed 4 nights in Jul 2023

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a great price!
Stayed 1 night in Aug 2023
Response from Jill on Aug 9, 2023
Great to hear -thank you for your comments!

2/10 Terrible

Shikhar

Disliked: Staff & service, property conditions & facilities
Terrible bedding was provided, beds and sheets were all messy. And washrooms are never available
Stayed 2 nights in Aug 2023
Response from Jill on Aug 8, 2023
So sorry that we were not better able to suit your needs and expectations. I will pass on your comments to our housekeeping and front desk staff to ensure that all rooms are checked and signed off before arrivals. Thanks for your feedback.

10/10 Excellent

Dorothy Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for retirees and family
Stayed 1 night in Aug 2023
Response from Jill on Aug 8, 2023
Thank you for your comments - glad that you enjoyed your stay!

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for your money
Place amazing for the price, however the mattress could be improved! Not for more that two nights.
Stayed 1 night in Aug 2023
Response from Jill on Aug 8, 2023
Thank you for your comments - glad to hear your had a great stay. We have started a cycle or replacing mattresses so if you come back, hopefully your mattress experience will be better!

6/10 Okay

Melissa

Disliked: Property conditions & facilities
when I arrive in my room, I found the towel bar was falling off the wall. I fixed it myself so it was firm enough for my stay. there also was a giant hole in the screen of the window right by the bed. I showed the staff photos of the 2 things needing repair, and she took note of them
Stayed 2 nights in Aug 2023
Response from Jill on Aug 8, 2023
Thanks for your feedback - I do see that the staff submitted a work order on your concerns. If you come back to Halifax let us know - we will make sure your room is in better condition and that you don't have to do repairs!

8/10 Good

Julia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, n8ce for everyone in a party of 4 to have their own room, and have 2 bathrooms, plus full kitchen. Rhe only downside was not having AC, but at least there were fans in all the rooms.
Stayed 1 night in Aug 2023
Response from Jill on Aug 8, 2023
The apartments are quite spacious for 4 people - having your own bedroom is nice! It can be warm in the summer but glad that the fan gave some relief!

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Jill on Aug 8, 2023
So glad that you had a wonderful stay -and thank you for taking the time to submit your feedback.

8/10 Good

Hanif

Stayed 1 night in Aug 2023
Response from Jill on Aug 8, 2023
Thank your for submitting your feedback - enjoy the rest of your summer!

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Front Desk MSVU on Aug 3, 2023
Thank you Brian!

10/10 Excellent

Vitaliia

Excellent, clean, good location and price 👍
Stayed 1 night in Jul 2023
Response from Front Desk MSVU on Aug 3, 2023
Thank you!

10/10 Excellent

Rie

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Front Desk MSVU on Aug 3, 2023
Thank you!

10/10 Excellent

junjie

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, worth the money to stay.
Stayed 1 night in Jul 2023
Response from Front Desk MSVU on Aug 3, 2023
Thank you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Front Desk MSVU on Aug 3, 2023
Thank you!

4/10 Poor

Crystal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We rented a 4 bedroom (twin bed) apartment with 2 bathrooms. It was spacious and well laid out. The problem was the cleanliness and condition of the bathrooms in particular. One had water damage and paint pealing off the ceiling both had floors gritty with dirt and sand. I was told that other units had been renovated but this unit was not yet.
Stayed 1 night in Jul 2023
Response from Front Desk MSVU on Aug 3, 2023
Thank you for your feedback, I apologize about this experience. I do see we gave a partial refund to your stay. Hopefully we will see you again!

10/10 Excellent

Jianjun

Liked: Cleanliness, staff & service, property conditions & facilities
University residence. Spacious apartment, 4 individual rooms, 2 washrooms in the apartment, single bed is not perfect but acceptable. Short drive to down
Stayed 2 nights in Jul 2023
Response from Front Desk MSVU on Aug 3, 2023
Thank you!

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Its a bed for the night. My minor complaint is no fans. Very warm night
Stayed 1 night in Jul 2023
Response from Front Desk MSVU on Aug 3, 2023
Hi Joyce, Thank you for the feedback, we have added fans to the rooms on the higher floors to help with the heat.

10/10 Excellent

Shirley

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jill on Jul 5, 2023
Thank you so much for your positive review! Glad you enjoyed your stay with us.

8/10 Good

Andonia

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable. Appreciated the easy.check in.
Stayed 1 night in Jul 2023
Response from Jill on Jul 4, 2023
Thank you for your positive review and comments. Enjoy the rest of the summer!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Halifax
My friends and I stayed in the 4-bedroom apartment that is spacious and clean. We enjoyed the facilities on campus such as the gym and cafe. We would definitely stay at MSVU again!
Stayed 2 nights in Jun 2023
Response from Jill on Jul 4, 2023
So glad to hear that you enjoyed your stay and were able to use some of our facilities. Hope we see you again.

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great deal. Its very clean and a nice spot. Its a university residence, but particularly for larger groups. good stuff.
Stayed 2 nights in Jun 2023
Response from Jill on Jul 4, 2023
Thank you for submitting your comments and review! We are glad that you enjoyed your stay!

10/10 Excellent

Thuy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We, a senior and aunt, a niece and mother with her 3 young children, feel safe in this greenery university residence with its friendly and effective staffs. The apartment is roomy. 1 minor issue: may be we missed the instruction in the hotel confirmation, without a kind man we met at 166 Belford Hwy, who guided us all thw way to the check in "lobby", we could not figure out where.
Stayed 1 night in Jun 2023
Response from Jill on Jun 28, 2023
Thank you so much for your positive review! We are glad that you enjoyed your stay.

10/10 Excellent

Kapitan

Liked: Cleanliness, staff & service, property conditions & facilities
I was already a university student for 5 years back home, so coming here was kind of like moving back in only in a diferent city lol. The rooms are spotless clean and so are the shared bathrooms. The building is modern and well kept with fast Wi-Fi. Amazing friendly service at the front desk. They even let me rant at them about spotting scope photograhy for 20 minutes lol. Cant wait to come back for a one month flat rate sometime!! ~Cheers
Stayed 1 night in Jun 2023
Response from Jill on Jun 28, 2023
Glad we could meet your expectations and look forward to seeing you again. Thanks for taking the time to write your review.

8/10 Good

Stephen

Stayed 1 night in Jun 2023
Response from Jill on Jul 4, 2023
Thank you for submitting your review - we appreciate it.

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value especially for solo travellers
Stayed 1 night in Jun 2023
Response from Jill on Jul 4, 2023
Thanks for submitting your comments - we are glad that you enjoyed your stay!

6/10 Okay

Murat

Liked: Staff & service
Disliked: Cleanliness
Rooms were not clean
Stayed 2 nights in Jun 2023
Response from Jill on Jun 20, 2023
Good afternoon,I am sorry that you found your room to be not clean. I have asked the front desk and housekeeping to inspect the room and determine what was missed. Thank you for taking the time to submit your comments.

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price.
Stayed 2 nights in Jun 2023
Response from Jill on Jun 16, 2023
Thank you!

8/10 Good

Roger

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot.
Stayed 1 night in Jun 2023
Response from Jill on Jun 16, 2023
Thank you for the positive review! Glad that you enjoyed your stay.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, clean place to stay, not too far from downtown Halifax.
Stayed 3 nights in May 2023
Response from Jill on Jun 5, 2023
Thanks Jennifer! So glad to hear you were pleased with your stay :)

10/10 Excellent

Huan Jessy

Stayed 1 night in May 2023
Response from Front Desk MSVU on Jun 23, 2023
Thank you!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The blanket was very short for a tall person like me. On a cold night a 2nd blanket would be welcome.
Stayed 1 night in May 2023
Response from Jill on May 26, 2023
Thank you so much for your comment - we should really look at stocking a few long blankets to have for guests that are on the taller side. Thanks again!

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, clean and convient location
Stayed 3 nights in May 2023
Response from Jill on May 23, 2023
Thank you for taking the time to review our property. I will pass this onto our staff!

6/10 Okay

Staffen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen was great, staff were friendly, price was right! Recycling was easy to follow and lots of bins provided. It was difficult to find however. Specific instructions in confirmation email would be helpful or directional signage. Providing the name of the building and actual address in email would be recommended.
Stayed 3 nights in Aug 2022
Response from Front Desk on Aug 24, 2022
Thank you Kevin!

6/10 Okay

Jianhang

Traveled with family
Disliked: Cleanliness, staff & service
We called in at 1:30pm and was told us the room would be ready after 3pm. When we arrived at 5pm, the staff found they forgot to prepare the room for us and we had to wait another 45 minutes. The linen and towels were very old and cheap. A/C was noise and just for one room of our apartment.
Stayed 1 night in Aug 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service
Only 20-30 minutes on the number 8 bus to the terminal which was next to the waterfront Good value for money.Towels and bed linen a bit threadbare. Access to to a kettle , microwave and TV. The hill climb to the accomodation was a killer at the end of a long day sightseeing 😂
Stayed 5 nights in Aug 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
It’s a dormitory. It’s clean. And the cost is low.
This is a dorm. It’s clean and spacious. Staff are friendly. Cost is reasonable. Check in instructions aren’t super clear. But it was also loud all night long one night with a lively party upstairs and no staff in the building to complain to about the noise overnight. And super hot another night because of a heat wave and the building doesn’t have AC. Wouldn’t chose this place again on return to Halifax.
Stayed 2 nights in Aug 2022

6/10 Okay

Paul

Liked: Staff & service
Disliked: Amenities
Stayed 7 nights in Aug 2022