Highland Hills Vacations

The lobby was nice , but we were on the first floor in the very back of the building and the smell in the hallway was atrocious. I could not pinpoint if it was a water damage smell they did not fix, or what. Thankfully, the rooms did not smell. Also, the hallways were really rundown and marred up, but again the room was much better and very clean. Parking lot was torn up so looked pretty ghetto, pool and jacuzzi were outside and out of season, but still nasty with algae. Alright for $100 and someplace to lay your head.

Great location. Staff was amazing and breakfast supplied was awesome.

The hotel was located in a prime location - Lyft rides seemed to be readily available; but everything is also within a reasonable walking distance (T-Mobile Park/Lumen Stadium, Pike Place Market, Ferry Building, Seattle Public Library, Sky View Observatory). But the absolute highlight was our room and the hotel staff, from the first welcome at the door to the reception and housekeeping staff. We had our privacy, and were well taken care of. Staff were at the front door every time we entered and left, and they ALWAYS acknowledged us with pleasant greetings. The hotel was a bit of a splurge for us but it was all well worth it and we can't wait to return to Lotte Hotel! We truly appreciated the ethnic diversity at the hotel and in Seattle, in general. Being from the San Francisco Bay Area, we felt right at home.

Very professional staff. Room was clean and area around hotel was quiet

Very friendly staff. Liked the marketplace food options