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"Amazing experience at Celestial Valley. The service from pre arrival, to airport pickup, to our 2 night stay, all the way to the dropoff at the station was incredible, everyone at the hotel was so welcoming and friendly. They helped us with everything via wechat and arranged all park tickets and transportation for everywhere we needed to go. The room and views were spectacular, and looked exactly like the hotels.com photos. We couldn’t have imagined a better stay. John in particular was very helpful as he spoke English, but all the other staff too were always able to step in and support right away. "

"Great stay with great staff. Selena helped us out the entire stay and helped set up our shuttle time to the airport. "

"We stayed here at the end of a 2 day tour of the local mountains, and as this is located right at the end of one of the cable cars it was very convenient "

"Pullman hotel had a fantastic breakfast that really helped us fuel our bodies for long days of hiking in the National Forest. The foot messages at the hotel spa were fantastic and the staff was kind and helpful. The hotel is in an excellent location to walk to the waterfront and restaurants. "

"Exceptionally friendly staff that helped me with an urgent transportation crisis. Language was less of a barrier here than any other hotel I’ve stayed at in China. "

"Good on everything! "

"Super unique stay in Zhang Jia Jie! 1000/10 recommend if you are visiting. Food was delicious, hospitality was amazing, Frankie was really helpful and kind. The rooms and atmosphere is very relaxing and zen, there’s a beautiful infinity pool and another pool. Lots of activities and a tea master at the hotel was one of a kind ! "

"Excellet"

"The hosts at this property are wonderful. They were extremely attentive and did all our park entrance booking and reservations for us, and gave us recommended itineraries for each place, and you would not go wrong to follow their advice. "