Jones Falls Tours

We go every year on holiday with our family and in-laws. The food was always excellent however most of the servers were not very good. We were told that they were too busy to bring out spreads for the bread a couple times even though the dining room had only a couple tables full of 2-3 people at each one. Orders would come out wrong which I would say was because of not listening. The resort is geared more to family with children(which I have 2 kids aged 2 and 3) some servers would bring colouring books and plastic cups with lids and others would give the kids glass cups like they are adults. This happened to us multiple times where depending on the server you had you would get a completely different experience. The property itself is quite beautiful and peaceful. They have done some nice repairs to the various decks around the property but the day to day upkeep of the property was lacking. The pool and hotub are very well maintained and kept up, but that seems to be about it. Everyday when the pool is cleaned the backwash gets poured onto the beach and destroys it. All the sand gets washed away and into the lake. Which is quite sad because it is a great spot for young kids to play in. Everyday we would fix it up ourselves so that there was sand to make castles etc to make. We love coming here and hope that these critiques help to make the resort better.

Great rooms great vibes

Although the property was full you never felt crowded.