See all properties
Save

Hacienda Puno

3.0 star property
Comfortable lakefront hotel near Lake Titicaca

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hacienda Puno

Exterior detail
Land view from property
Breakfast, lunch and dinner served
Combined shower/tub, free toiletries, hair dryer, towels
Single Room | View from room
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is $34
$37 total
includes taxes & fees
Jun 26 - Jun 27

Explore the area

Map
Jr. Deustua 297, Puno, Puno, 21001
  • Popular LocationPuno Plaza de Armas3 min walk
  • Popular LocationPuno Cathedral7 min walk
  • Popular LocationPuno Port17 min walk
  • AirportJuliaca (JUL-Inca Manco Capac Intl.)69 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

I had a wonderful time staying in this hotel. The stuff was delightfully friendly and helpful, always there and always s...
Zoe
May 24, 2024
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Double Room

Memory foam beds, in-room safe, desk, soundproofing

Double Room

9.4/10 Exceptional

Highlights

Soundproofed
Air conditioning
LED TV
Memory foam bed
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Memory foam beds, in-room safe, desk, soundproofing

Twin Room

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
LED TV
Memory foam bed
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Memory foam beds, in-room safe, desk, soundproofing

Single Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LED TV
Memory foam bed
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Memory foam beds, in-room safe, desk, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Memory foam bed
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room Standard

Memory foam beds, in-room safe, desk, soundproofing

Triple Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Double Room Standard

Lobby

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Standard

Lobby

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Single Room Standard

Memory foam beds, in-room safe, desk, soundproofing

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Twin Room | View from room
Sol Plaza Hotel
Breakfast included
Free WiFi
Business services
Laundry
9.0 out of 10, Wonderful, (122)
The price is $80
$80 total
includes taxes & fees
Jun 6 - Jun 7
Sol Plaza Hotel

About the neighborhood

Puno

Located in Puno, Hacienda Puno is in the city center and on a lake. Puno Central Market and Bellavista Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Titicaca and Titicaca National Reserve. Looking to enjoy an event or a game while in town? See what's happening at Enrique Torres Belon Stadium or Yanamayo Stadium.
Visit our Puno travel guideOpens in a new window

What's nearby

  • Puno Central Market - 2 min walk
  • Puno Plaza de Armas - 3 min walk
  • Pine Park - 3 min walk
  • Puno Cathedral - 7 min walk
  • Puno Port - 17 min walk

Getting around

  • Puno Station - 7 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive

Restaurants

  • La Casona - 3 min walk
  • Machu Pizza - 2 min walk
  • Mojsa Restaurant - 3 min walk
  • La Hacienda Restaurant - 3 min walk
  • Casa Grill La Estancia - 1 min walk

About this property

Hacienda Puno

Hotel by the lake
You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Hacienda Puno. The on-site restaurant, Taypicamana, offers breakfast, lunch, dinner, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • An area shuttle, 1 meeting room, and a front-desk safe
  • Tour/ticket assistance, laundry services, and luggage storage
Room features
All 64 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taypicamana

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • Elevator

More

  • 6 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PEN 62.25 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: PEN 62.25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 20406464181

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Hacienda Hotel Puno
Hacienda Puno
La Hacienda Hotel Puno
Hacienda Puno Hotel
Hacienda Puno Puno
Hacienda Puno Hotel
Hacienda Puno Hotel Puno

Frequently asked questions

Is Hacienda Puno pet-friendly?

Yes, Hacienda Puno allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of PEN 62.25 per pet, per night.

How much does it cost to stay at Hacienda Puno?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Hacienda Puno on Jun 26, 2024 start from $33.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hacienda Puno?

Self parking is free at this property.

What time is check-in at Hacienda Puno?

Check-in start time: noon; Check-in end time: 5:30 AM.

What time is check-out at Hacienda Puno?

Check-out is at 9:00 AM.

Where is Hacienda Puno located?

Located in the heart of Puno, this hotel is steps from Puno Central Market and Puno Plaza de Armas. Casa del Corregidor and Pine Park are also within 5 minutes. Puno Station is 7 minutes by foot.

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 158 reviews" "
Rating 8 - Good. 69 out of 158 reviews" "
Rating 6 - Okay. 30 out of 158 reviews" "
Rating 4 - Poor. 7 out of 158 reviews" "
Rating 2 - Terrible. 6 out of 158 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time staying in this hotel. The stuff was delightfully friendly and helpful, always there and always smiling. The room was lovely, with a sweet little niche with a table facing the big sort-of-french window - loved that bit! All the rest was great too. The breakfast good, again with a very friendly stuff. All in all, I'll book there next time I'm in Puno for certain...
Stayed 3 nights in May 2024

10/10 Excellent

William Horton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Best location

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel in a middle of downtown close to many interesting historic trademarks and restaurants.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Solomon, Honduras

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities renovated and for what you pay it’s worth it . Better choice of breakfast .
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Iris wai ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice staff
Stayed 2 nights in Jun 2019

8/10 Good

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in Puno!
The Hacienda Puno Hotel is a gem in Puno. The service is very friendly, the condition is very good, the location is perfect, and is a real value for the cost. The breakfast is plentiful and included but the cost of the food in the restaurant is a bit expensive.
Stayed 3 nights in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Extremely friendly staff. I arrived late and left early so I did not get to use all of the facilities. The staff prepared a nice boxed breakfast without me asking. Loved having an elevator and the room was larger than average. It took a while for the electric wall heater to warm the room but there were plenty of warm blankets already on the bed. My room had a bay window complete with desk. The street noise did not bother me but if you are a light sleeper ask for a room away from the street.
Stayed 1 night in Feb 2019

8/10 Good

Mimi, El Alto, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant plave for one night
The hotel is in easy walking distance to the plaza and other points of interest in Puno. Out room was a bit spartan, but very clean with comfortable beds. Fine for a twelve hour stay.
Stayed 1 night in Jan 2018

8/10 Good

Ricardo , Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel near Puno downtown and only 5 minutes in car to the port
Stayed 1 night in Nov 2017

2/10 Terrible

Joe

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Hacienda Puno
Changed their prices on us. Charged us 35 soles more for the tour we were on with other people and then the other folks all had lunch included in their tours but not us. Nope our hotel didn’t book us lunches. Lastly, the place smells like cigarettes really bad. They get large tour groups that check in at all hours and just smoke in the lobby and their rooms, within minutes your room will smell like an ash tray.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The streets flooded
A fast moving hail storm hit the city, while we were out. We caught a taxi back to our hotel but it let us out across the street. There was a river running down the street. The hotel doorman brought us boots to put on and helped us cross the street. The water was knee high. Now that's customer service!!!!!
Stayed 2 nights in Oct 2017

8/10 Good

Celia, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, good hotel
Breakfast was nice, a bit of everything. Location was great, walkable distance to main square and shops. Rooms big and clean. Hot water pressure good. Overall it was good experience.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in safe area and close to best food
Safe clean friendly view and f main square xxxxxxxxxxxxxxxx

10/10 Excellent

Anna, Connecticut. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical, stylish hotel with 'Puno' character
Nicely decorated hotel, close to Plaza de Armas. Kind staff, helpful.

10/10 Excellent

Hugh, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Puno? You should stay here!
The hotel is really in the center of Puno. You can get to restaurants, supermarket and the plaza by walk. Although it's next to the street, it's not noisy at night. The hotel staff is very friendly and the buffet breakfast is decent, too. From the sixth floor, you can see Lake Titicaca.

8/10 Good

Sharon, Westlake

Liked: Cleanliness, property conditions & facilities, room comfort
Nicer than the surroundings
The location is central, but the city has very little to offer. Primarily it is a stopping point for those visiting Lake Titicaca and the floating islands. That said, the hotel is a nice little oasis in an otherwise bland neighborhood. The rooms and bathrooms were spacious and the breakfast was good.

6/10 Okay

jade

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Perhaps an isolated incident
Comforter was unclean. However, when notified when I was to sleep. Came to change it. 2 luggages were handed to hotel staff for storage at 0930, upon retrieved the padlock of one was missing. Lost stuff? Yes. Worse money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.q
We have been fortunate to have acceptable places to stay while in Peru, but Hacienda Puna was the best. The hotel is located close to shopping and historical places, and a 20 minute walk to the port. The staff was friendly and very helpful, particularly The young gal at the front desk In the afternoons. The service in the restaurant was better than good and the food was excellent. The rooms were made up early and efficiently.

8/10 Good

JPB, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel. We found a great deal the night before so the price was really good for us. The breakfast was decent with lots of fresh fruit, breads, and eggs. When we checked in we were offered a tour to Uros and Taquile for 90 soles per person, however when we walked down to the pier, we found what seemed to be a very similar tour for only 25 soles per person (which we enjoyed very much)

4/10 Poor

Susan, Phoenix, AZ

Liked: Cleanliness, room comfort
Disliked: Staff & service
They have parking, as they claim on Hotels.com.
We reserved Hacienda Puno because they claim to have self-parking. They don't. We arrived late and had to park illegally on the street because all the parking garages in the neighborhood were closed. That meant we had to wake up at 6am to repark in a nearby garage. We would have NEVER paid so much for a Puno hotel if we'd have known that they do not, indeed, have a self-parking lot. Also, a 9am check-out is beyond ridiculous... especially when you arrive late and had to repark your car at 6am. The only good thing I can say is that they allowed us to leave at 10am instead of 9am, but didn't tell us until the morning that it'd be ok. The WIFI was not good. The shower had good, hot water. In the morning, there was a nice guy at the front desk who helped me find the underground parking at Hotel Royal for my next night's stay in the Uros.