The staff were very friendly and helpful they went out of their way to help. The pool was fun for the kids. Breakfast was nice, and the location was quiet. We had a lovely time. Thank you so much

Very nice, clean property with friendly staff who went above and beyond to make our stay enjoyable. Meals and drinks were all good at the restaurants and bars. Always ample seating at the pools, beach, and bars. Children at the resort were so well-behaved. We liked the beach, but we were very disappointed that it wasn't a particularly swimmable area. Sargassum seaweed, rough surf, broken coral, and rocks prevented us from going in the water. We went over to the Caribbean side, and it was absolutely beautiful, and we were able to swim in the calm, clear water.

The best resort ever! The staff made my solo trip one for the books! Food was amazing , the room was amazing! Over amazing resort

If you are seeking a lively and vibrant atmosphere, this establishment may not be the most suitable choice (My husband and I are 36 years old). It is a more relaxed and intimate setting, not designed for a luxurious experience. The main lobby is relatively small, and the dining options are limited. There are only two restaurants, Eiden, which requires reservations and operates on a limited schedule. Additionally, there is an everyday buffet/restaurant. During our visit, we encountered an issue with the restaurant’s service. Our server was overwhelmed, and we had to wait over an hour for our main course while the tables seated after us were preparing to leave. This lack of teamwork was evident. The pool area was also underutilized, with only a few minutes of arobic exercise available. There was no pool bar or music playing to enhance the experience. Overall, this establishment is intended for relaxation. I stayed from Saturday to Thursday and observed the changes throughout the day. The clientele consisted mainly of older European and British individuals. The communal area is also quite small, and the evening entertainment consisted solely of singers, rather than a large-scale show. The advertisement inaccurately portrays the property. In comparison to other vacation destinations such as Mexico, Jamaica, and the Dominican Republic, I rate this place an 7/10.

Room wasn’t ready until 4:00 pm, and the electronic doors were defective couple times, leave us unable to access to our room