8.8/10 Excellent! (1,010 reviews)
We stayed at this hotel for one night in August 2025. Price paid was close to $400. This price indicated to us that the hotel would be clean, quiet, and well maintained. Our room (115- avoid if you can) was literally right beside the staircase leading from the front desk, and also beside the door leading to outside.
This meant we could hear everything going on at the front desk, and every time the door opened and closed with guests going in and out. We could also hear people walking around and using the bathroom in the rooms above and beside us. When the breakfast began at 7 am, we could hear everyone going down to the dining room, all the conversations, etc.
The quiet time at night was 8 pm. Despite this, we were kept up into the night by the noise. We have stayed at many hotels and some level of noise is always expected, but for the price we felt that this was excessive.
We asked for a refund of $100 when we checked out due to the level of noise. The hotel would only refund us $75 - looking at other reviews this seems to be their regular policy for dissatisfied guests.
We also noticed that there was a lot of dust around the hotel - on the blinds at the reception desk, on the coffee table in the reception area, and behind the TV in our room. There was also a random electrical cord sticking out of the wall, which had been hidden by the curtains until we pulled them back in the morning.
Overall, we didn't find this hotel worth the price we paid.
Reviewed on Aug 26, 2025
