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"Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional "

"Excellent hotel with great buffet breakfast and very friendly hotel staff"

"Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!"

"If you come to Hangzhou, this is the place you want to stay. Bus stop outside the door, 5 minute walk to metro, amd Zhongshan street just around the corner. Staff speak English well and are very helpful. "

"Excellent location on the lake. Third time staying at this location. "

"Wonderful hotel to stay. The staff is always attentive and will go extra miles to make you feel at home. The room is spacious and stylish. There is a self service laundry and nail bar on the second floor, next to a well equipped gym. On the other end of the building on the same floor, there is a comfy lounge area that serves tea and coffee all day. The only inconvenience is the location — it’s on the other side of the main road thus away from everything else. Although there are many small eateries around and a convenience store just downstairs."

"The architecture design is aesthetic, especially like the garden design, harmonic fitting in the HangZhou "

"Mike 张 is excellent!"

"Splendid Hotel, super nice staff"