Madeira Island Castle Hotels

"Great hotel. The food in the speciality restaurants was excellent "

"Overall experience was mixed with a few irritations. The hotel is below 4 star standard. The decor, with a contrived party theme is incredibly ugly, with stupid neon quotes, garish colours, plastic ducks and non stop video of parties. When we were there, average customer age was at best in the 40s. Clearly not appropriate. Rooms are of a good size and comfortable with, for us, very nice sea view. But, again, a number of small things not right, ie no cupboard for clothes, shower overflowing easily and, for us, audible noise from the party music on the top floor bar. Breakfast could be nice but juices are artificial and vile. The only coffee available is awful instant coffee. Finally, most of the time, lobby was empty of staff. It could be much better but, for what it is, it was mediocre value for money."

"One night, rather basic room for 4 star place. Bar staff really good, breakfast OK but hurried. "

"Fantastic location, perfect for a weekend break. Couldn’t have asked for anything more! "

"While admittedly dated, it is architecturally impressive and the staff are great, but the business centre needs upgrading "

"Excellent stay all round. Loved this hotel, the location and the staff. The breakfast was great and the spa facilities exceptional. Highly recommended - I can’t wait to return! "

"The staff were very welcoming and the hotel has recently been refurbished. It was our third time here and the improvements they have made since our first visit in 2010 are very noticeable and have brought the hotel up to a much higher standard."

"Great location, clean hotel with lots of perks. Staff were helpful though unfriendly at times."

"This was a good place to stay. The pool looked clean, but it wasn't used. Breakfast was ok, but the staff lacked attentiveness and service. "