8.8/10 Excellent! (1,005 reviews)
I have been staying at this hotel for few years now Every time i come to São Paulo/Brazil. Friends and families have also stayed here because I recommended it.
it was different, this last visit . The rooms are tired, windows Brocken/falling apart in fact and impossible to have some fresh air coming in , carpete old and nasty. Service is no longer what it used to be. The team couldn’t care less and they didn’t. We won’t be staying here ever again. It had its days. Having a newly decorated reception area won’t do it. They have also removed the Tv package with international channels so all that was left was four local Channel and one being a religion related Chanel. Rude as not everyone has the same god.
Reviewed on Oct 10, 2025