Mortimer Forest Tours

Great breakfast, great location and lovely staying in an historic property - wonderful potential for a party or fdmily gsthering. Comfy bed and spacious room. Coujd do with a makeover in parts but don’t sacrifice its current charm..

Beautiful property but Could be so much better. This was the longest check in we experienced arrived at 12.30 we’re told room not available , after one hour returned still not ready , after another hour checked again and eventually said was ready . We were not happy with the room as wasn’t as per photos shown on website , booked a feature room and received no feature room ! A basic modern room that didn’t have anything to do with the property shown in pictures . A mixture of furniture and decor that were not matching. It was our birthday and messaged in advanced to ensure will get the right room …also no attention to detail , like a birthday card or chocolate considering communicated the special event ! Also we asked for turn down service at 8 pm and that was missed .the spa we enjoyed although we were asked to leave at 8.20 , didn’t realise it closed at 8.30 . Breakfast was served 7.30 -10.30 but at 9.45 there were very few leftovers in the buffet …the full English we ordered was very nice , although everything seem to take so long … we were never asked how our stay was so had no opportunity to address our disappointment . Beautiful estate with some attention to detail and quicker services would be unforgettable .