Mountain Lake Tours

We loved the property. The staff was amazing. It was comfortable and clean. My only negative but positive is that they have bikes they can use. But they need a little maintenance. The brakes on the bikes were a little wonky and one of the bike chains came off on our ride. It would also be nice if they had helmets. But that was literally the only flaw our whole stay. Can't wait to be back.

The room was exactly as advertised. I was a little surprised there wasn't a microwave, that's like table stakes these days (no pun intended, lol). We really appreciated the generous supply of towels - both in the room and at the pool and fitness room. Nice big towels at the pool, and very quiet (we had it to ourselves). Would like to have seen an elliptical in the fitness room. Food court was great, nice staff, plenty of seating, good food. Did not try the casino or restaurants. Did spend time in the arcade. Several out of order machines there. Bowling area looks fun. No alcohol in that whole section, very family oriented. My only complaint is that there is very little self service parking anywhere near the hotel entrance and even near stairways (I was the farthest room from the elevator) the parking was all valet. I drive a stick and avoid valet parking. Be nice to strike a bit of balance, there. Thanks much, will likely be back.

Clean. Comfortable. Great breakfast. Very close to The Biltmore Estate and convenient to shopping and restaurants.