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"100% the staff made this Hotel. Very attentive always serving with a smile. The actual hotel is looking like it needs a little tlc. Paintwork flaking, loose block paving, water leaks."

"A wonderful experience in Gran Canaria with this outstanding hotel – Gloria Royal Palace Hotel & Spa. Receptions are very nice and helpful. Breakfast Buffet with many different choices of food and drinks. I highly recommend the OMELETTE which is prepared on-site by the chef. Yummy!! Guests staying in the hotel would prefer the outdoor pool. Therefore, the hydromassage station is not crowded. Convenient location, it takes only 6 mins drive to Mogan Mall. Excellent hotel, not to be missed."

"Thanks for staying at your hotel"

"Excellent service and food. Will definitely come back "

"Great place to visit."

"People so friendly, property clean, and close to everything. Also I will like to said about Adrianna the resorption girl thanks for your help very professional and so friendly. I recommend this property 100%"

"Great staff"

"This hotel is a beautiful modern gem in a historic city. Room was spotless, bed was super comfortable and you can even sign into your Netflix! Tea/coffee and water was provided complementary and there is a mini fridge too where you can keep your drinks/snacks cool. The roof top bar/pool was just perfect. A quiet retreat during the day, with a small pool to dip in, and a chilled ambiance by evening, with cocktails and snacks available to purchase. The staff were incredibly welcoming and extremely helpful in providing us with support and information about getting around and travelling to the south of the island. Very well located. Plenty of shops, bars and restaurants around and a super market just a short walk away. I highly recommend this hotel and would stay again if I come back to Las Palmas. "

"In total there were 15 of us staying in various locations. My stay in Gloria Palace was excellent , staff were most friendly, cleanliness was perfect, rooms all have sea views & are most spacious. I had only one complaint, my main course meal,which was duck, was inedible. I was unable to eat it as it was tough. I told my waitress but nothing was done ! So I again mentioned at reception & was told by the gentleman that he would ask his boss. When I was checking out I again asked & was told that nothing could be done!!! Such a pity that it wasnt dealt with correctly. "