All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Kelly!Thank you for Thank you for choosing to stay with us! We are glad you enjoyed your time here at Holiday Inn Express Niceville. We hope to see you again.Kindly,All of us at Holiday in Niceville
6/10 Okay
Lynn
Feb 18, 2024
Lynn
Stayed 2 nights in Feb 2024
Response from Erica K. on Mar 21, 2024
Thank you! We are glad your stay with us lead to this kind review.Kindly,
8/10 Good
jennifer
Traveled with family
Feb 12, 2024
Angel was awesome!
jennifer
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 13, 2024
Thankyou for taking the time to leave a review . We are happy to hear that angel was able to make your stay better . She is truly a person that loves her Job. We appreciate your business and hope that you come back this way in the future.
The lady working down at the front desk was super professional, she was extremely nice, and really helpful when I had a lot of questions. I would come back for a stay just because of how the customer service was.
Brooke
Stayed 1 night in Jan 2024
Response from Front desk on Jan 11, 2024
Thankyou for taking the time to give us feedback! we are thrilled that you enjoyed your stay and looking forward to seeing you again!
The room was clean, staff was very friendly and nice.
Breakfast was good. just that the room had a little smell, nothing too bad, just that my scents are very particular.
But over all it was very good.
Verified traveler
Stayed 2 nights in Dec 2023
Response from Front desk on Jan 10, 2024
Thank you for choosing to stay with us! We appreciate your business as well as your feedback!
We had an emergency happen and asked for a late check-out the next morning and were told NO
Marylou
Stayed 1 night in Dec 2023
Response from Front desk on Jan 6, 2024
I apologize for the inconvenience this caused you. Late check outs are given upon availability based on occupancy and arrivals. We appreciate your business as well as your feedback.
Hi WilliamIt sounds like you had a great stay with us and we appreciate you taking the time to give us a great review. We hope to see you again in 2024. Happy New Year !
10/10 Excellent
Natasha
Dec 25, 2023
Natasha
Stayed 3 nights in Dec 2023
Response from BW on Dec 27, 2023
Thank you for taking the time to give us a review. It looks like you had a great experience and we hope to be able to serve you again soon.
Good morning., Thank you for taking the time to let us and others know how we are doing . We appreciate your business and Happy Holidays !
10/10 Excellent
Donald, Maple Valley
Nov 17, 2023
This location is convenient to the airport and very wee maintained. We got in pretty late, so we missed out on breakfast in favor of sleep.
Donald
Stayed 1 night in Nov 2023
Response from Angel on Nov 18, 2023
Thank you so much for taking the time to share the wonderful feedback about your recent stay at Holiday Inn Express and Suites, And We are thrilled to hear that you enjoyed your experience and that our team provided you with exceptional service. We are particularly delighted that you found our rooms to be clean, comfortable, and well appointed. We strive to create a relaxing and inviting atmosphere for all of our guests, and your kind words confirm that we are achieving our goal. We are also grateful for your positive comments about our staff. Our team is dedicated to providing our guests with the the highest level of service, and it is always rewarding to hear that their efforts are appreciated. Thanks again for choosing Holiday Inn express and Suites. We hope to have the opportunity to welcome you back soon. Sincerely, Angel Maddan Front Desk Staff
10/10 Excellent
Christine
Business traveler
Nov 4, 2023
Liked: Cleanliness, staff & service, room comfort
Clean and friendly
Very clean and the staff was very friendly. Will definitely recommend.
Christine
Stayed 1 night in Nov 2023
Response from BW on Nov 4, 2023
We appreciate you taking the time to respond and thank you for choosing our hotel.
Angel at the front desk was amazingly friendly and helpful. A client knew I was staying there and engaged the property in making a welcome gift for me in my room and she handled the whole thing with some assistance from other hotel staff. It made my stay. As always with HIE, the bedding is so comfortable. I really like the Dove soap amenities (new since last time I stayed).
Gloria
Stayed 1 night in Oct 2023
Response from Audrey on Oct 10, 2023
Thank you for choosing us to accommodate your stay and we are happy to hear that you had a pleasant experience. We appreciate your business as well as your feedback.
10/10 Excellent
James
Oct 8, 2023
James
Stayed 1 night in Oct 2023
Response from Audrey on Oct 28, 2023
Thank you for choosing us to accommodate your stay. We appreciate your business as well as your feedback.