9.2/10 Wonderful! (28 reviews)
Nuuk is a very small town and everything is walkable from the hotel. The hotel was clean, comfortable and had all basic amenities including a small kitchen with a stove top, mini-fridge and things like dishes, pots, water kettle, utensil and kitchen towels! Staff was very friendly but the real test of a business is when something goes wrong. Our flight out with Air Greenland was cancelled and that’s when Laura with the front desk took service to another level. She helped us with many things like calling the hotel and tour operators in Ilulissat so we could notify them of our cancellation, helped us with getting hotel and food vouchers from the airline which we would not have know about until to late, recommended and booked restaurants, booked activities we could do since we now had more time, and had to help many other people with the same stuff because of the airline cancellation. She did all this with a smile and extreme patience.
Reviewed on Jul 7, 2025
