2 outdoor pools, pool umbrellas

Reviews of Paraiso Rainforest and Beach Hotel

3.5 out of 5
Paraiso Rainforest and Beach Hotel
Carretera CA-13, Aldea El Paraiso, Omoa, Cortes

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 320 reviews" "
Rating 8 - Good. 87 out of 320 reviews" "
Rating 6 - Okay. 19 out of 320 reviews" "
Rating 4 - Poor. 17 out of 320 reviews" "
Rating 2 - Terrible. 14 out of 320 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The guests were almost exclusively Honduran residents and made for a great cultural experience.
Stayed 7 nights in Apr 2024
Response from Ana on May 20, 2024
Thanks for your stay! We hope to serve you again!

6/10 Okay

Andrea

Traveled with family and small children
Liked: Amenities
1. Se escucha todo lo de la habitación de al lado. 2. Detalles en la piscina como azulejos en mal estado. Mi hijo se cortó el pie. 3. La puerta del baño de mi habitación no agarraba llave.
Stayed 2 nights in Mar 2024
Response from CiniaMolina on May 17, 2024
Estimada Andrea, gracias por tomarse el tiempo y hacernos saber de su experiencia con nosotros. Lamentamos de corazón que su hijo se lastimara el pie. Estamos trabajando para hacer cambio total de los azulejos de la piscinas. Esperamos que cuando este cambio se haga realidad, nos venga a visitar nuevamente.

6/10 Okay

CARMEN

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There is nothing to do on your own near by, no good adult entertainment in the hotel, so was boring, poor wifi signal, and if you are far from your room, you have no wifi connection. I even called the front desk, still was denied the wifi to the restaurant wouldn’t stay for more than 1 night. And this place is not cheap.
Response from CiniaMolina on May 17, 2024
Dear CarmenThank you for sharing your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced. We value your input as it helps us improve our services.We understand your frustration with the current WiFi situation. We're excited to announce that we will soon be installing StarLink, which promises to significantly enhance our internet connectivity and provide a more reliable and robust WiFi signal throughout the property, including all common areas and the restaurant.Regarding entertainment options, we're continuously working on improving our offerings and will take your comments into consideration as we plan future activities and amenities to better cater to our adult guests.We genuinely regret that your stay did not meet your expectations and hope you'll give us another chance in the future to provide you with a more enjoyable and connected experience.

10/10 Excellent

Bessy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Everything was just great!
Response from CiniaMolina on May 17, 2024
Thank you Bessy for your kind review!! looking forward to have you back !! always a pleasure for us.

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and place
Stayed 1 night in Mar 2024
Response from CiniaMolina on Mar 3, 2024
Thanks Gabriela, for your kind review, its greatly appreciated.

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful location, with a good beach, swimming pools and plenty of room to take a walk and enjoy what this location has to offer. The staff is excellent and made our stay perfect with the wife and 3 year old son.
Stayed 1 night in Feb 2024
Response from CiniaMolina on Mar 3, 2024
Scott, we sincerely appreciate your decision to stay with us and would like to thank you for leaving an outstanding review on our behalf.

2/10 Terrible

Jahaira

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the fact that when we check out, they accused one of my sisters of stealing a towel. They have to have a better control on the cleaners. Cleaners remove towels out of the rooms and they try to charge you for it. I won't recommend anybody to go to this place. I got beaten up by mosquitoes in the room while sleeping.
Stayed 2 nights in Feb 2024
Response from Cinia Molina on Feb 23, 2024
Dear Jahaira, we sincerely apologize for any inconvenience caused during your stay. Our team only requested notification regarding the missing towel to help us understand the situation better. We regret if this request came across differently. Your comfort and satisfaction are our top priorities, and we will strive to improve our communication in the future. We value your feedback and hope for the opportunity to provide you with a better experience in the future.

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our visit, the staff was amazing and spent the time to work through the language barrier. The food was top notch, beautiful location on the private beach. The bad: hot water was warm but not hot. The hot tub was the same temperature as the pool, not hot.The beach was nice but trash left behind by the gusts should be cleaned up better. Overall the experience was great, clean rooms, comfortable beds, great staff, great food, great view, great price. We will be back again soon.
Stayed 7 nights in Feb 2024
Response from CiniaMolina on Feb 18, 2024
Dear Joseph thank you for your kind review, we will take in consideration your recommendations as soon as possible. We hope to see you and Kelley very soon. Hasta pronto!Cinia

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very clean, and the staff was very attentive ! 5 stars and highly recommended!
Stayed 1 night in Feb 2024
Response from CiniaMolina on Feb 18, 2024
Jonathan, thank you !! first of all thank you for staying with us and for your kind review.Greetings from all of us

10/10 Excellent

Estefany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from CiniaMolina on Feb 18, 2024
Dear Estefany, thank you for your positive feedback, we appreciated.Greetings from all of us

10/10 Excellent

Alex

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Ana on Feb 23, 2024
Hi Alex! Thanks for your preference! We expect you soon!

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and get away a from daily stress
Stayed 1 night in Jan 2024
Response from Ana on Feb 13, 2024
Hola Gisela! Gracias por tu preferencia! Es un placer atenderte y te esperamos nuevamente!

6/10 Okay

Caroll

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Ana on Feb 13, 2024
Hola Caroll! Gracias por tu preferencia! Es un placer atenderte y te esperamos nuevamente!

10/10 Excellent

karla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this resort and I had a much better experience. Staff was more attend and respectful to my family needs. I would definitely come back and recommend it to my friends traveling from abroad.
Stayed 1 night in Jan 2024
Response from Ana on Jan 12, 2024
Thanks for your visit! We expect you soon! It is our pleasure to serve you!

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ana on Jan 12, 2024
Thanks for your visit! We expect you soon! It is our pleasure to serve you!

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Jan 2024
Response from Ana on Jan 12, 2024
Thanks for your visit! We expect you soon! It is our pleasure to serve you!

10/10 Excellent

EWALD

Traveled with family
Liked: Property conditions & facilities
OK!!
Stayed 1 night in Jan 2024
Response from Ana on Jan 12, 2024
Thanks for your visit! We expect you soon! It is our pleasure to serve you!

10/10 Excellent

William, San Pedro Sula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ana on Jan 12, 2024
Thanks for your visit! We expect you soon! It is our pleasure to serve you!

10/10 Excellent

Calix

Stayed 2 nights in Dec 2023
Response from Ana on Jan 12, 2024
Thanks for your visit! We expect you soon! It is our pleasure to serve you!

10/10 Excellent

Agueda

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly i donot recomend give cash to the pleople when you got xouple beer i give 145 lempiras for water to a waitress and they charge it to my room to the check out problem we dont remwber their face lol if you got multiple room add everything to one so you dont have split bill at check out carrie cash wiffi was donw so cards dont work at the moment we check out. Is really expencive so plan accordingly. Other then that everything was great yasiel the girls for maintenance was really good keep the hard work she is awesome need more people like her.
Stayed 2 nights in Sep 2023
Response from Ana on Oct 9, 2023
Hi Agueda! We appreciate your business and thank you for your review, we will be checking out your recommendations and looking out where we can improve. Thanks for visiting and we expect you again soon!

10/10 Excellent

Edil andrade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I book a 3 night stay at this hotel we loved everything from the customer service the staffs provided to the food, the po, ocean, the place is really great to spend some time with friends and family away from everything else. I definitely recommend this place.
Response from Ana on Oct 9, 2023
Hi Edil! Thank you very much for your visit. It is our pleasure to serve you and we hope we can see you again! Best regards!

10/10 Excellent

Mari, Newnan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. But facilities need maintenance or it will ruin soon. Staff is extremely nice and courteous, the food was good. Bar has pretty good selection. The beach was the best
Stayed 2 nights in Aug 2023
Response from Ana on Oct 9, 2023
Hi Mari! Thank you for your visit and for your review. We are currently doing maintenance, buying new equipment and remodeling our old bedrooms. Check back to us soon so you can see our new areas and equipment! Thank you very much for your comment and we expect you soon!

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's truly a Paradise like the name states. So beautiful, pool right in front of the beach, mountains in the back, I mean it's a paradise. Dining in front of the beach as well. I would go there forever.
Stayed 1 night in Aug 2023
Response from Ana on Oct 9, 2023
Hi Bryan! Thank you for your comments and thank you for choosing Hotel Paraíso. We hope to see you soon in a near future!

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Ana on Oct 9, 2023
Hola Melissa! Cómo podemos mejorar? Me avisas!

10/10 Excellent

SALLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the quietness there and the beautiful beach.
Stayed 1 night in Aug 2023
Response from Ana on Oct 9, 2023
Hi Sally! Thank you for your stay, we hope to serve you soon in a near future!

10/10 Excellent

David Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Ana on Aug 21, 2023
Thanks for your preference David! We hope to serve you soon!

8/10 Good

Maria

Stayed 2 nights in Aug 2023
Response from Ana on Oct 9, 2023
Hola Maria! Gracias por tu estadía! Esperamos poder servirte pronto!

8/10 Good

Melida J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn’t like the way the person at the front desk explain the reason why they were going to charge extra do to us having two extra person stay with us
Stayed 2 nights in Jul 2023
Response from Ana on Aug 9, 2023
Hi Melida. I'm so sorry about your experience. Thank you for letting us know and we will work on improving our employees communication with the clients. Best regards and happy traveling.

10/10 Excellent

Bertha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING
Stayed 1 night in Aug 2023
Response from Ana on Aug 9, 2023
Hi Bertha! Thank you for your visit and we are glad you have a great time with us! We hope to host you soon!

4/10 Poor

Erma

Traveled with family
Disliked: Property conditions & facilities
they have a lot of issues with electricity cable and water not allowed to bring not even water just to conssume wherever they sale the beach is ugly water in the beach was dark mosquitos all over
Stayed 4 nights in Jul 2023
Response from Ana on Aug 21, 2023
Hi Erma! I'm so sorry for your experience. There is electricity problem in the zone, but we do have our power plant as a back up. We do have plenty of water provided by Rawacala Park, we would like to know what issues you had with the water. And, unfortunately, we do not allow beverages or food from outside our premises since we do offer them in our restaurant. Hope this clears any doubts you have.

10/10 Excellent

Carlos, San Pedro Sula

Stayed 1 night in Jul 2023
Response from Ana on Aug 21, 2023
Gracias Carlos por tu preferencia! Te esperamos pronto!

8/10 Good

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place.just to have a relaxing time
Stayed 2 nights in Jul 2023
Response from Ana on Aug 5, 2023
thanks for your stay! We hope to serve you soon!

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2023
Response from Ana on Jul 28, 2023
Hi Paola! It was great hosting and we thank you for your business. We hope to serve you soon and we wish you an excellent weekend!

10/10 Excellent

John

Stayed 2 nights in Jul 2023
Response from Ana on Aug 9, 2023
Hi John! Thank yo very much for your visit! We hope to host you soon!

10/10 Excellent

Edgar

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful, well maintained, quiet property with newly updated rooms and amenities. Staff was great in this little hidden paradise.
Stayed 2 nights in Jul 2023
Response from Ana on Jul 18, 2023
Thanks for your stay Edgar! We hope to serve you soon in a near future!

10/10 Excellent

Jelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Súper happy that we were able to go and enjoy this beautiful resort.
Stayed 1 night in Jul 2023
Response from Ana on Jul 12, 2023
Thank you Jelyn for your preference! We hope to serve you soon!

10/10 Excellent

iris

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Love the atmosphere abc the food the staff was great, rooms are awesome and comfortable
Stayed 2 nights in Jul 2023
Response from Ana on Jul 12, 2023
Thanks Iris for your preference! We hope to serve you soon!!

10/10 Excellent

Herlinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ana on Jul 3, 2023
Es un placer atenderte Herlinda! Esperamos atenderte pronto!

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ana on Jul 3, 2023
Hola Jose Antonio! Es un placer atenderte!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Un buen lugar para descansar y alejarse de la rutina
Stayed 1 night in Jun 2023
Response from Ana on Jul 3, 2023
Gracias por tu visita Jose! Es un placer atenderte! Esperamos verte nuevamente!

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Was pleasantly surprised at how nice the amenities are. Will come back again.
Stayed 1 night in May 2023
Response from Ana on May 31, 2023
Hi Wendell! Thank you for your visit! We are glad it was pleasurable! We expect you soon!

10/10 Excellent

Topher

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Absolutely loved it. Incredible views from everywhere on the property, love the amenities, great staff and service
Stayed 5 nights in May 2023
Response from Ana on May 31, 2023
Hi Topher! Thank you for your visit and for your kind words! It is our pleasure to serve you and we expect you soon!

10/10 Excellent

Carlos, San Pedro Sula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greate place
Stayed 1 night in May 2023
Response from Ana on May 31, 2023
Thanks you for your visit Carlos! We expect you soon!

10/10 Excellent

Suyapa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ana on May 31, 2023
Gracias por su visita Suyapa! Es un placer atenderle!

10/10 Excellent

Lorenzo J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to both, to be in contact beach and river as well.
Stayed 1 night in May 2023
Response from Ana on May 31, 2023
Gracias por su visita Lorenzo! Le esperamos nuevamente!

10/10 Excellent

Michael, Don Justo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept property. Rooms are super clean. Check in is quick and a super friendly staff. Pool bar wait staff, especially Cindy, are all smiles and efficient. No complaints and will be back. Thank you.
Stayed 1 night in Apr 2023
Response from Ana on May 3, 2023
Dear Michael! Thank you very much for your stay and we're glad you enjoyed it! Cindy is very special and she has been specially rewarded thanks to you! Hope we serve you soon!

8/10 Good

Jesus

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Ana on May 31, 2023
Gracias por su visita Jesus! Es un placer atenderle! Lo esperamos nuevamente!

4/10 Poor

Ana

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Terrible service.
Stayed 1 night in Apr 2023
Response from Ana on May 3, 2023
Sorry Ana for your experience. Let us know how we can do better!

4/10 Poor

Carl

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Ana on May 31, 2023
Hi Carl! We would like to hear from you where we can improve. We appreciate your business and look forward to hearing from you soon.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Ana on Mar 31, 2023
Dear Debbie, thanks for your stay! We hope to serve you soon!