Not as booked…Not as bookedWW…
2 out of 5
As for the accommodation: it is in a 3rd floor apartment in a good location (less than 5 mins walk to the beach and 20 mins walk along the sea-front to the old town). The owner (who appears to also live in the apartment) was friendly when he showed me around, and gave me keys to access the building, apartment and room. My room was spacious, with a large bed and a small balcony overlooking the street. There was also a fridge and a wash-hand basin in the room, and the WiFi worked well. On the down-side: the air-con didn't work well, the TV remote didn't work, and the place was generally slightly run-down.
However, my low ratings are to a greater extent directed at Hotels.com. I was under the impression that I had booked a room with a private bathroom, but I was given a room with a shared bathroom and toilet. (Note: I contacted Hotels.com wanting to move for the last 2 nights of my 4 night stay, but they wouldn’t help me and, since returning home, have so far dismissed my complaint - despite me sending them a copy of their confirmation clearly stating that I had booked a 'private bathroom'!)
…As for the accommodation: it is in a 3rd floor apartment in a good location (less than 5 mins walk to the beach and 20 mins walk along the sea-front to the old town). The owner (who appears to also live in the apartment) was friendly when he showed me around, and gave me keys to access the building, apartment and room. My room was spacious, with a large bed and a small balcony overlooking the street. There was also a fridge and a wash-hand basin in the room, and the WiFi worked well. On the down-side: the air-con didn't work well, the TV remote didn't work, and the place was generally slightly run-down.
However, my low ratings are to a greater extent directed at Hotels.com. I was under the impression that I had booked a room with a private bathroom, but I was given a room with a shared bathroom and toilet. (Note: I contacted Hotels.com wanting to move for the last 2 nights of my 4 night stay, but they wouldn’t help me and, since returning home, have so far dismissed my complaint - despite me sending them a copy of their confirmation clearly stating that I had booked a 'private bathroom'!)
WW…
一位真实旅客曾入住Fermata Marconi
发布于 7 个月前
