Phelan Chamber of Commerce Tours

The hotel is very clean, quiet and close to the Loma Linda Hospital.

Reserved balcony room, arrived to a non balcony room.call the front and was told itd be "very tough" to change my room. Ok. Getti"ng readu for a wedding, enter the bathroom, dirty towels on the floor. Called to ask for towels, they sent some up, tried to tip, she refused it. Asked her for a trash can (room did not have one), she seemed in disbelief but went and got us one. Refused tip again. Unfortunately after about 30 mins i realized the ac wasnt working, i was sweating profusely. Went to the bathroom to wash up, and there was a full puddle of water mid floor. Look up, ceiling has a 'trap door' that was fully dripping water down non stop. Looked unsafe, unstable, and then we find a flashlight laying on top of the bathroom door, pointing toward the leaky ceiling. Surmised the hotel already knew of the leak and had someone trying to fix it, before deciding it was good enough to throw 2 guests who spent their only 2 day getaway they've been able to take in 2 years, at their resort. Really disappointing. Especially for the cost. Outside the rooms wasel cool though . Ty!