Playa Moreno Tours

We've always wnjoyed our stay at Riu. Check in and out super easy. The use of the Riu app to make restsurant reservationds, special room requests, and maintenance repairs easy to make. Poperty is clean and well kept.

Staff in the restaurants are great and work very hard!

Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.