Pulken Tours

No fridge which had been stated as standard for each room so our milk ( bought because they don’t provide any in the room) went bad. Bedside light didn’t work. Swimming pool, which was the main reason I chose the hotel was only available as part of a 3 hour spa pass for £23. I wanted a quick half hour swim each day but it wasn’t worth that price. Breakfast buffet was ok but food not renewed timely and staff seemed miserable and unwilling to help. Dinner buffet was less good with no choice of main dish other than a vegetarian option, no dessert at all and little choice of wine. Menu was not advertised in advance but I suppose as the meals were included in the overall room price there’s no incentive for improving quality or service. We were charged twice for a glass of wine but they grudgingly agreed to cancel the charge when we queried it. Well positioned on bus route 3 but quite a way out of the restaurant area if one wanted to eat elsewhere.

We had a wonderful family trip to Lund and discovered this fantastic hotel in the suburbs. It had a great family room and plenty of activities on the ground floor for the children to enjoy, including a ping pong table and a swimming pool. The breakfast buffet was comprehensive and delicious. The evening meals also had a good selection from set meals to a daily buffet option. The staff were incredible in their approach to the children and the family as a whole. Really friendly and helpful at all times. Despite being out of the city centre the hotel is easy to get to by bus with numerous regular options available. The hotel also has free bikes that we used for a cycle trip to the coast along the wonderful cycle routes in the area.