“Rooms were clean and comfortable albeit slightly dated, decor wise. House keeping was excellent. The restaurant next door which is part of the hotel was also excellent. The hotel staff were very friendly and always made an effort to welcome you back at the end of the day and at the beginning of day. Good quiet location and walking distance to cafes and restaurants.”
“Otel konumu çok güzel fakat personel o kadar vurdumduymaz ki hiçbir yönlendirme yok , kafe yâda restoranda iki saat garson gelmesini beklemeniz gerekiyor, oda da ki eşyalar çok düZensiz sürekli ayaklarınız dolanıyor ,”
“Reception - guest management needs to be improved, only one person at the reception and several people in the line, had to wait almost an hour because of complex requirements (too conservative for 3-star hotel).
Miscommunication over the phone on spa access, the reality was different, but quickly solved.”
“It is a disgrace to call this hotel a 5 stars and even worse, an autograph collection hotel. Staff was horribly trained, food was awful and overpriced, no concierge. Phone in room did nor work, fridge did not work. I paiud for two nights and left after one.”
