8/10 Good
Mark David
Oct 5, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3am - check in was great. The sea view room/balcony, had a fantastic view. The hotel is very clean in all communal areas and I can't fault the interior or facilities.
Buffet breakfast was really nice, although slightly repetitive after 8 days. Not on the all inclusive package, but the meals in the restaurants and bar were really good.
I was aware of ongoing development surrounding the resort, which is on all sides - although this really had no impact. You do feel slightly trapped, as there is nothing within walking distance (heat) although Leptis supermarket is a 5 mins taxi ride away. I was hoping to go to Al Hamra mall which is only a few km away - however the road there is underging works, and would be a 50 km detour according to taxis.
The x 2 pools for adults were fine and quiet - although the one near the beach - had multiple tiles missing and clearly needs some maintenance, as also the grout is very black in certain areas. In terms of the beach, in the last week of September - half the beach umbrellas were missing the 'tops' in unbearable heat which caused problems as the resort was full. This was later rectified and new 'tops' added and the resort appeared a lot quieter early October.
As a UK tourist, I would not unfortunately return again and also feel this should not be marketed to the UK market. 95% of the guests were Russian, who I found rude and disrespectful to the beach/bar/restaurant staff. Reception/tours/sales staff ignore you, if not Russian.
Mark David
Stayed 8 nights in Sep 2025
