8.6/10 Excellent! (1,000 reviews)
The hotel was clean and very nice but no one tells you about the parking garage (if you use their parking). You get a key fob, they tell you to scan it and it will open the tiny one-door garage. Your car has to fit perfectly in the little tray and then the garage shuts and the car elevator goes all the way down to the basement. I wasn’t aware that my husband should not have been in the car as it was lowered. I panicked and had to call him back up with the fob, hoping he hadn’t opened any doors while he was down there. There are instructions in German but I ’m American and the front desk agent didn’t explain the process to me. Thank God my husband wasn’t hurt down there.
Reviewed on Sep 30, 2025