This hotel was modern, convenient, and the lady working the front desk was very helpful and nice. The common area was smaller than I thought, with only one mini fridge for the whole building to share, which was quite crowded and smelled a little. Our rooms were modern and the bed was very comfy and clean. The washroom had a light-up mirror and we had a double rain head shower that was equipped with shampoo, conditioner, and body wash. Our main concern was the cleanliness of the room, as there was a lot of dust on the walls, as well as dirty fingerprints around the light switches, which made us question how well the unit had been cleaned before our occupancy. The walls were also quite thin, and you could hear when someone in another unit was running the shower. Overall, The Arts Hotel is a great, low-fuss, and modern stay in downtown Charlottetown that is very walkable and close to all the main attractions and amenities the city has to offer. We would likely stay here again!

Manager was friendly but doesn't live on site. Facility was dated and in need of TLC, and didn't comply with PEI safety codes re: smoke and carbon monoxide alarms, even though there's a sprinkler system. Breakfasts were repetitive and unable to accommodate a gluten free diet. That being said, it's an acceptable place for a night if you have a need to stay in Souris.

We e-biked into Mill River Resort after a long, hard, windy day, 95km. Carmen on the front desk took top notch care of us. Great ambassador for the hotel. We had a nice dinner in the pub and a soak in the hot tub. Our room had a beautiful view of the golf course. Next year!