Second Beach Tours

3 times I told the hotel via Expedia that my husband would check into the hotel before me because I was arriving very late (after midnight). The hotel did not welcome or acknowledge my request, nor did it respond. I have the feeling that the messages to / from me and the hotel via Expedia are not actually helpful. We have been going to the same hotel for probably 10 years when in Salvador, but they always act like we are strangers.

The room was clean and in excellent condition, with beverages available all day in the minibar. The hotel itself was very clean and well-maintained.The Signature pool was fantastic, and the quality of the beverages there was excellent (Grey Goose and other premium options). The beach service for Signature guests was also very good. In general, the food throughout the resort was very good.Minor complaints:The food at the beach and pool bars was only average. However, you can always go to the beach buffet or the main resort buffet if you want something more substantial. It was difficult to get a table at the à la carte restaurants more than once. The concierge tried hard to help us, so I can’t complain about their effort, but it seemed the restaurants were not operating at full capacity — there were many empty tables every night across all shifts. Overall, it’s a great place and I would recommend it.

nice hotel