Silvan Ridge Winery Tours

Price

I chose this hotel while staying in Eugene for my student’s UO IntroDUCKtion. It was definitely more spendy than other hotel recommendations for the area. Due to a college meet-up at the hotel that evening, I elected to stay here for the convenience factor. Upon check-in, the front desk staff was not very friendly, nor helpful. I wasn’t told about any hotel amenities, breakfast times, or anything other than where the elevator could be found (which I inquired about). The restaurant was very busy that evening, which I understood because of the scheduled UO meeting. Sadly, my food was delivered after more than an hour and a half of waiting. It was cold and I took two bites before tossing it. Drinks took 30 mins or more to receive and they lost, then forgot about my order to begin with. Overall, the hotel didn’t plan for appropriate staffing of the event, it seems. The hotel room itself was decorated intentionally, which I appreciated. The bed was a little hard for my liking. Overall, I will probably try another hotel next time I stay in Eugene. I was let down, considering how excited I was to stay here and see Eugene before my student relocated this fall.

The bed; and all the linens were clean. The amenities in the room were dated but adequate, I didn’t use anything else really. My issue for the low rating is that I walked around barefoot, I couldn’t find my slippers, I couldn’t find clean socks, and this isn’t the type of hotel that provides slippers in the room. MY FEET WERE SO DIRTY AND COATED I HAD TO SHOWER AGAIN. I stripped the extra sheet from the bed and walked on that and towels. If I had needed to be here more than one night I would have left. I also couldn’t get a zero balance receipt and this was a work trip, which is not something I’ve ever encountered before so I wouldn’t recommend here again.