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"Expected a lot more from a spa hotel, rooms were clean. Unfortunately very dated and lacking that feeling of you’ve paid a bit more to stay somewhere nice, I feel it could do with some updating. I moved rooms from a superior to an executive as superior had a lot after boiler cupboard next door and I couldn’t sleep at all with the noise. There was not much difference in the standard of the rooms, I didn’t feel I would pay extra to book the executive and feel that the standard rooms may be as good as any others but I didn’t look in one. The bedding was not nice hotel quality white cotton sheets, it was dated and matching the headboard! I didn’t use spa facilities as was down visiting family so just using for sleeping and breakfast. If you like a spa then it’s worth staying as the use is included in the accommodation price, "

"The staff was helpful, the room was very clean. Would recommend. Bed was very comfortable and the shower was nice. "

"Hotel was nice, rooms were very clean. Its just a shame that when we wanted to extend our stay by 2 nights the prices was over double for what we paid for 3 nights "

"The room was very nice, with no extra room to unpack clothing. The bed was comfortable. The shower was one of the largest and nicest we had compared to the other places we stayed. The full English breakfast was great and plentiful."

"A great hotel with really friendly staff. Rooms were great and had everything you needed. Would happily stay again 😊 "

"Excellent clean room, spacious, light and airy. "

"Wonderful staff, very accommodating and nice restaurants. Location was great for access. Gym is on the small side, but adequate facilities. In room AC didn't go below 19 degrees, so room was a warm. However still a great place to stay. "

"Good value hotel accomodation. Free parking. Helpful staff. Yes the hotel is dated definitely not contemporary..look out for the bird pictures. the gold bobble wall decorations, the few steps up to first floor ( not sure how that worked!), the fish tank and the school hall looking breakfast room...but....the rooms are very clean, towels clean, great simple breakfast (lovely waffles) and all at a very reasonable price. I would definitely stay here again"

"The first time I’ve stayed here for a few years as id started to use the Hilton in Ashford recently. Very impressed with this hotel now. It’s had a makeover and I’ll now be switching back. Very nice stay and very friendly staff too… excellent stay "