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Reviews of Flos Luxury Rooms

3.5 out of 5
Flos Luxury Rooms
2 Ul. kneza Višeslava, Split, Splitsko-dalmatinska županija

Reviews

9.8

Exceptional

Rating 10 - Excellent. 18 out of 20 reviews" "
Rating 8 - Good. 1 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colin, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly, and the room is small but clean. The front desk is not staffed 24/7, but the access to the room is easy. No elevator, just FYI. Perfect location.
Stayed 4 nights in Sep 2023
Response from Antonia on Oct 1, 2023
Dear,Thank you for a great review! Kind regards!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
NO desire to achieve customer satisfaction
I would like to express my dissatisfaction with my recent stay at your hotel. While the initial condition of the room was acceptable, my experience took a negative turn on the second night when the hot water was not functioning properly, forcing me to endure a cold shower. Upon realizing the issue, I promptly contacted the property owner for assistance. However, I was deeply disappointed to receive absolutely no response until the following day. This lack of communication and apparent disregard for customer satisfaction was surprising and disheartening. The complete absence of accountability or any attempt to address the inconvenience left me feeling extremely frustrated and let down. Frankly, I am appalled by observing no desire to achieve customer satisfaction. If it were possible, I would rate the hotel with zero stars for this experience.
Stayed 2 nights in May 2023
Response from Ivana on Jul 20, 2023
Dear,Thank you for your review. We are sorry you had a negative experience. Kind regards!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very modern rooms. I enjoyed my stay.
Stayed 1 night in May 2023
Response from Antonia on May 20, 2023
Thank you for your excellent review.

10/10 Excellent

yvette

Stayed 2 nights in Jun 2022
Response from Antonia on Jun 14, 2022
Dear, Thank you for your review! Kind regards

10/10 Excellent

AdamF, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can grab a room in this hidden gem make sure you do it. Girlfriend and I had just finished a brutal series of flights and it was such a relief to check into Flo's. Awesome service, super friendly staff, great bed and amenities (shower is incredible haha) and really central. Don't let the exterior fool you, once you get up the stairs to the place it's terrific. Definitely will be staying again next trip to Split.
Stayed 1 night in Aug 2019
Response from Antonia on Sep 9, 2019
Dear Adam and Elizabeth Thank you for your perfect review and for sharing your experience. Best regards!

10/10 Excellent

Leslie, San Jose, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best stay ever at Flos Luxury Rooms. The rooms are so beautiful and clean! Perfect location to walk to old town and the promenade. The reception staff is so friendly and helpful and went above and beyond to make my stay special. They even surprised me with chocolates on my birthday! As a solo traveler I felt very safe and comfortable. Would highly recommend to anyone visiting Split!!
Stayed 4 nights in Aug 2019
Response from Antonia on Sep 2, 2019
Dear Leslie We love your feedback and we are pleased to hear that you enjoyed your time with us. It was our pleasure to have you as our guest. Kindest regards!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Rooms were wonderful, great style and luxury features. Only downside was they are up three flights of stairs with no lift available which, when carrying suitcases was quite an effort in the heat of summer.
Stayed 1 night in Jul 2019
Response from Antonia on Aug 8, 2019
Dear, Thank you for your nice review and for being our guests. Kindest regards!

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational
Well first of all the hosts Antonia and Petra were just sensational, always helpful and accommodating. My room was exceptional could not fault, new clean spacious and close to all that Split has to offer. Will definitely comeback here.
Stayed 6 nights in Jul 2019
Response from Antonia on Aug 4, 2019
Dear Salvatore, Thank you very much for perfect review. We hope to see you again next year. Best regards!

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Split
Perfect stay, close to old city, clean and fresh.
Stayed 1 night in Jun 2019
Response from Antonia on Jul 4, 2019
Dear Magnus and Anna, Thank you for your review and for being our guests. Kindest regards!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gömd pärla
Mycket trevligt boende som var över förväntan. Rekommenderas starkt och värt ett återbesök om man besöker Split igen. Nära till staden, butiker i närheten, mycket trevliga rum med bra service.
Stayed 1 night in Jul 2023
Response from Ivana on Jul 19, 2023
Dear, thank you for the perfect review.Kind regards!

10/10 Excellent

Catharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge med nära till allt. Fint och fräscht rum och underbart trevlig personal. Hotellets enda nackdel är att det tyvärr inte är tillgängligt för alla. Flos Luxury Rooms är placerat längst upp i ett lägenhetshus utan hiss. Men 10/10 i övrigt!
Stayed 8 nights in Apr 2023
Response from Antonia on May 3, 2023
Thank you for your perfect review.Come visit us again.Kind regards!

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supieron adecuar el espacio en estos cuartos, todo tiene un toque simple pero elegante. La verdad es que muy lindo el lugar, y cerca del centro de Split
Stayed 1 night in Apr 2023
Response from Antonia on Apr 23, 2023
Dear,Thank you very much for excellent review.Kind regards!

10/10 Excellent

Julie Anine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Perfect place to stay! Nice people, clean and beautiful room - close to everything. Would absolutely go back to this place!
Stayed 4 nights in Aug 2021
Response from Antonia on Apr 6, 2022
Dear Julie, Thank you for excellent review. Hope to see you again. Kind regards, Flos luxury rooms

10/10 Excellent

Tuomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli oli loistavalla paikalla ja erittäin siisti. Hotelli ylitti kaikki odotuksemme.
Stayed 4 nights in Aug 2019
Response from Antonia on Sep 5, 2019
Dear Tuomas and Hanna Thank you for perfect review and for being our guests. Best regards!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Super ystävällinen ja avulias henkilökunta. Hyvä sijainti ja ihanat, siistit huoneet.
Stayed 5 nights in Aug 2019
Response from Antonia on Sep 3, 2019
Dear guests Thank you for your perfect review and being our guests. Best regards!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Antonia on Sep 2, 2019
Dear, Thank you for leaving perfect rating. Best regards!

8/10 Good

Kawal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Modern and well furnised rooms but no lift.
We enjoyed our stay at Flos luxury room. The room was modern but a little too small. The biggest issue was that there was no lift and the apartment was located on the 3rd flood.
Stayed 2 nights in Aug 2019
Response from Antonia on Aug 27, 2019
Dear Kawal, Thank you for being our guests and for sharing your experience. Best regards!

10/10 Excellent

Joakim Pedersen Strand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury
The best recommendations to Flos Luxury rooms. We really enjoyed our stay and the personell were very helpful whenever we had questions. Great rooms with great aircon.
Stayed 3 nights in Jul 2019
Response from Antonia on Aug 5, 2019
Dear Joakim, Thank you for your kind comments and We are happy you had nice stay in our accommodation. Hope to see you again next year. Kindest regards!

10/10 Excellent

Hedda Sæther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Antonia on Jul 31, 2019
Dear Hedda and Joakim Thank you for perfect score.

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel.
Amazing hotel. Really new and perfect for everything. Would definitly use that hotel again. Thanks.
Stayed 1 night in Jun 2019
Response from Antonia on Jul 4, 2019
Dear Andreas, Thank you for your kind comments and we are glad you had nice stay in our accommodation. Kindest regards!