Success Vacations from $414

Staff greeted me warmly and guided me to my room where I was able to store my luggage for a couple of hours. Room was clean, had wifi, air-conditioning, and hot water. I'm very happy with my stay.

The staffs were very friendly. I Didn't use the pool. Supermarket was close by as well as a convenient store.

Let me start by saying I stayed at The Brix hotel approximately 2 weeks before I gave Hyatt a try and I thought I would get the same experience or better plus the view of the water which is something I truly love. Unfortunately, I left feeling like I should’ve lowered my expectations. I must say the food at Hyatt was amazing, I throughly enjoyed it, but I wish I could say the same for the rest. I had to check out early due to all the noise that resides and is promoted within this hotel. From the renovations which may be warranted since the room I was given had an aged and underlying frowsy odor to it; to the children running back and forth which I could hear above my head from the upper room—which I called to complain about and front desk said they would send security to handle it and they did, thankfully; to the parties every night I was there from Thursday and drums early Saturday morning which was my last straw. I love a tassa drum but not to wake me up in the morning. Though the pool area was lovely with the infinity edge-like pool overlooking the ocean, the couch by the kids area looked worn, and the harbor activities at both ends of the hotel taints the experience. This is a party hotel not one for peace and relaxation. For the perception the name carries, I expected more but it left me feeling like I paid for a low class experience with a high price tag. Perception was not reality and the consideration was lacking. The Brix will be my choice moving forward.

Great stay, good customer service