Tong Hai Vacations from $929

Arrived at the hotel at about 5 pm and was attended to by Staff Rimon at the counter, he is exceptionally welcoming and therefore making my check in especially pleasant. As I had make the booking just a day ago and it seems that the booking has not reflected yet in the system, he kindly explained to me and assured me that it would not be an issue. Additionally as my return flight is pretty late, he also try to accommodate my request for late check out as well as a high floor unit. The hotel also had a shuttle bus that operates in the evening to the nearby Queensbay mall and Rimon as well kindly did a reservation for me to and fro just to make sure that I have a seat on the shuttle. From the hotel is about a 15 minutes drive on the shuttle to the mall :). Just outside the hotels, there are stretches and plenty of food places. My stay here has been exceptionally pleasant and felt very welcoming especially because of Rimon, it nice to see him at the counter with his alway wide and warm welcoming smile :) The hotel booked is a family unit and is 94 sqm in size. It has a nice view of Penang island and that it has 2 bedrooms with 2 bathroom as well as a study room. It comes with also a balcony and also a living and dining area. Both of the bedrooms window have very good city view. We also managed to catch some fireworks on the night of the 28 June :). The decoration of the executive family suites is very modern and it really have the feel of home :).

Staff were excellent. Friendly and helpful. Tommy was excellent. Had a lovely stay and will visit again.

Restaurant and breakfast limited

Sazzu was very patient and professional while attending to our needs. Highly recommended this hotel. Amenities are new and latest, with friendly staff. Love their pillows menu too! If I have to nitpick, their breakfast buffet options are very limited. With space constraint, food selections were limited. But we will still stay the same hotel again next time we are here.

You get what you expect from Marriott. At least I did. I was there for work hence it worked for me. Would I go back for leisure but I may also look at other options which is in the neighborhood for the price range. That said they delivered what a Marriott is expected to deliver.