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Reviews of Nation's Inn

2 out of 5
Nation's Inn
107 Beaver Creek School Rd, West Jefferson, NC

Reviews

6.4
Rating 10 - Excellent. 77 out of 498 reviews" "
Rating 8 - Good. 165 out of 498 reviews" "
Rating 6 - Okay. 101 out of 498 reviews" "
Rating 4 - Poor. 73 out of 498 reviews" "
Rating 2 - Terrible. 82 out of 498 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Johnny

Disliked: Staff & service
Killed a spider the first 10 minutes in the room. You could see daylight under the door. Had to wait 15 minutes to get in the room after I checked in because it hadn’t been cleaned yet
Stayed 1 night in May 2024

2/10 Terrible

GLENN

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No towels, no safety latch on door, tub was dirty and water dripped constantly, no blankets on bed or in room, drapes missinf hangers, door hardware was very hard to lock and unlock with key
Stayed 1 night in May 2024

8/10 Good

Meli-Esthetics

Stayed 1 night in May 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room at a good price. Friendly staff that was very helpful.
Stayed 2 nights in May 2024

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service
The good: The place was clean and the shower was great. Best water pressure of any hotel I have ever stayed in. The room was very small and somewhat cramped (couldn't get much in the mini-fridge), but adequate and the price was much lower than anything else around. Had very little interaction with the staff but when I did they were courteous and professional. The place is also within minutes of Mount Jefferson and the New River. Beautiful scenery and natural attractions all over that area. The bad: The lighting was terrible. I literally couldn't hardly see to shave. It was pretty noisy at times with some fighting and carrying on by some of the other patrons.
Stayed 2 nights in May 2024

10/10 Excellent

Alan S.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Nelly

Stayed 1 night in Apr 2024

10/10 Excellent

Faustino

Liked: Cleanliness, staff & service
Good service
Stayed 2 nights in Mar 2024

4/10 Poor

Rita, Virginia Beach

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Roger

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our biggest issue was with plumbing. The first room we were assigned had a tub faucet that could not be turned off and neither the TV or lamps would turn on. They may have been unplugged, but the outlet was behind a built-in cabinet and inaccessible, so we couldn't solve it ourselves. The staff graciously offered us a second room, which seemed okay at first except that we soon discovered the sink would not drain. We kept the room anyway and brushed our teeth and washed our hands in the tub, which did drain. While we were in the process of checking out the following morning, we saw a pest control truck parked next to our car, and we had no sooner put the last piece of luggage in the trunk, when the exterminator entered the room we'd vacated 30 seconds before and began spraying. We don't know if it was just a routine job or if the previous lodgers who had used that room had reported problems, but now that we're safely back home we're washing everything we took on the trip in case there was something we shouldn't be introducing into our own home. It was unsettling, to say the least. The continental breakfast was pitiful--weak coffee, yoghurt cups, make-your-own waffles, and a few pieces of shriveled fruit. That was it. No juice, bread, scrambled eggs, sausage or bacon, no pastries of any sort, although those items appeared on the website. It was a convenient location and the staff we met were reasonably pleasant, but there's not much else to recommend about it.
Stayed 1 night in Feb 2024

2/10 Terrible

Brady

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty!!!!
Wouldn’t let me check room first, pd then to room I check. Bed bugs, dirty, stained sheets,stains everywhere and BED BUGS! pictures to prove. Just checked bed closet to door didn’t make it any further. Ewwwwwww. Close this place down.
Stayed 1 night in Feb 2024

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older facility, nicely upkept.
Stayed 1 night in Feb 2024

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

michael

Disliked: Cleanliness, property conditions & facilities
Key locks not working, used condom on the bathroom floor! Too tired to look around and only stayed one out of the two nights we booked. Didn't even want to deal with refund I was so disgusted. Traveled from Washington State to bury our son and had to deal with this crap.
Stayed 2 nights in Jan 2024

8/10 Good

Barak

Liked: Cleanliness, staff & service
Decent place for a cheap stay. Yes it’s older and a bit run down. But generally clean and functional. Staff were friendly and helpful. Would definitely stay again and recommend for budget conscious travelers.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better that the Ashville trip!
This is a good clean motel, well lite parking, complimentary breakfast great price. And a convenient dollar general store next door....I forgot my toothbrush..
Stayed 1 night in Jan 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Luis

Liked: Staff & service
Disliked: Property conditions & facilities
It was good . The only thing the sheets had holes on it and as it is pet friendly the odor of pets in the room was annoying
Stayed 1 night in Dec 2023

4/10 Poor

Jerry

Traveled with pets, Traveled with family
Liked: Cleanliness
They have permanent residents staying there. They let their dogs run free without being on a leash. One off their dogs attacked my dog while I was walking her on a leash. No one on the staff. Seemed to care. The police had to be called.
Stayed 4 nights in Dec 2023

8/10 Good

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly Good
The service and hotel were surprisingly good for the price. The bed was comfy. It is an older hotel but very well maintained. I would stay again. WARNING: Don't go to the Kentucky Fried Chicken/Taco Bell. Jip city😁
Stayed 1 night in Dec 2023

10/10 Excellent

Eugenia, Crumpler

Stayed 1 night in Dec 2023

2/10 Terrible

Valerie

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for.
Stayed 1 night in Dec 2023

2/10 Terrible

Spencer

Disliked: Cleanliness, property conditions & facilities
Very dirty and run down
Stayed 2 nights in Nov 2023

4/10 Poor

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is really showing its age. Linens and towels were thin and sheet had burn marks on them. Beds only come in Double or King would prefer Queens over double mattress. Bathroom was dark and exhaust fan did not work. Cleanliness was subpar and I was concerned about walking bare foot in the bathroom. Several of the lights had to be wiggles to turn on and several outlets were not accessible. Walls are thin and could hear other rooms conversations. Hotel is within walking distance of fast food and grocery store. Reason for stay was a hunting trip with Brother, would not stay here with my family.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Lansing, NC (which was destination). Good value. second time we have stayed here and will be back.
Stayed 2 nights in Nov 2023

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no excuse for someone having to pay for a room like this this was hands down the worst motel I’ve ever been to. The non-smoking room I paid for had burn holes all over both bed sheets and smelled so bad I did feel like sitting my stuff down. I went back to the office and got moved upstairs and I was no better there were burn holes also, yellow dingy stains on wash cloths and towels, one bed had a tear in the blanket, and there was no shower curtain……DONT WASTE YOUR TIME HERE
Stayed 2 nights in Nov 2023

8/10 Good

James

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property needs many up dates
Stayed 1 night in Nov 2023

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
There was bugs in the room, dogs barking next door all night, went into the office this morning and the employee at the counter was eating with a beer in front of him. Cabinet in room broke And lights didn’t work
Stayed 1 night in Nov 2023

6/10 Okay

Dana

Liked: Cleanliness
Wasn’t a bad place to stay. I only have one complaint, I couldn’t make phone calls or get good internet.
Stayed 1 night in Oct 2023

2/10 Terrible

Judith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty - but safe
The room which was a pet room, was smelly, which I know that is to be expected. Towels were dingy, I wound up buying towels, blankets and wash clothes at the Dollar General next door. The blanket/bedspread had burn holes. The heat/ac was missing the front cover and it was loud, but did keep the room comfortable. Beds were comfortable. Only had 1/2 roll of toilet tissue, but it did last thru the night. Coffee basket had everything except for cups, but I would not have used the coffee maker. Maybe the non-pet rooms were in better shape, I surely hope so. I did feel safe there, the lock worked and there was not a lot going on outside. It was in a good neighborhood.
Stayed 1 night in Oct 2023

6/10 Okay

Dakota

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked my reservation online and when I got there they weren’t sure if they had a room for me due to overbooking. Melonie was very helpful and went to check to see if any rooms were clean/available. We had booked a double bed room and the only available room they had was what they call an “apartment”. We were only there for one night and super thankful to have a bed. It ended up being just like a mini apartment with a small living area, full kitchen, stacked washer/dryer, king bed, and bathroom. With that being said, it’s not the nicest place to stay. It didn’t feel very clean, one AC unit worked but the other didn’t, the closet door had been broken off and was shoved in the closet, there were two entrance doors and the little latch that hotel doors normally have had been broken off of both. Their “continental breakfast” is just juice, coffee, and a waffle maker. It’s very old and very run down. Take all of that into consideration, it was the cheapest place around like more than half the price of other hotels and if all you want is a bed for the night it does the job. I would not stay for more than one night.
Stayed 1 night in Oct 2023

2/10 Terrible

Mary

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was terrible hotel, when we arrived and went to our room there was no towels, no soap, nothing not even a shower curtain, and the shower curtain rod was loose from the wall, no joke. Went to front desk and she apologized and sent someone to hang a curtain but totally unacceptable and safety lock was broken on door. The linens were very dingy and the room was unclean, could not wait for morning to come and checkout.
Stayed 1 night in Oct 2023

4/10 Poor

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo
The room was clean and bed was comfortable but I must say that there was a lot of noise outside with others staying here as in a loud car that would come and leave and come and leave etc. and there was 2 different rooms that just kept slamming the doors late at night. I have stayed here for 4 years and never had any problems until now. I don’t know if they live here and that they just don’t stay in like most do at night. But I will say this not getting much sleep is very disappointing for this hotel. I will not stay in room 122 again!!
Stayed 1 night in Oct 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money, best place to stay in the area.
Stayed 2 nights in Oct 2023

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Howard

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, felt safe, employees were nice. The shower was nasty, the floors were nasty. AC had mold inside the vent. The bathroom sink faucet sprayed water out from around the handle. Ice machine and snack machines were broke. Walls in the room and curtains were nasty and the bed linens all had cigarette burns in them.
Stayed 4 nights in Sep 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rate was very reasonable. Hotel has seen better days. Dripping tub faucet, torn rug, busted security bar. Staff was very friendly though.
Stayed 1 night in Sep 2023

2/10 Terrible

Elgin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room they put me in had blood on the wall, and the bed wasn't made, and the trash from the people left behind no refrigerator no microwave and smelled like smoke very very disappointed and will never ever stay there again
Stayed 1 night in Sep 2023

6/10 Okay

Carol

Disliked: Amenities, property conditions & facilities
Felt bed sheets were not changed Hair in sink Huge moth on ledge of shower wall
Stayed 1 night in Sep 2023

4/10 Poor

Sylvia

Disliked: Cleanliness, property conditions & facilities
The rooms were shabby as expected at this price point, but I was shocked by the stink (maybe wet dog) of the room, the cigarette burn holes in the bedspread and vanity sink, and, oh my goodness, a padded toilet seat from the 1970s! The "breakfast" was just sad and limited in terms of items. The beds were good and the sheets were clean.
Stayed 1 night in Sep 2023

6/10 Okay

Charles

Traveled with partner
Disliked: Amenities
Need to be cleaned and updated
Stayed 2 nights in Aug 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the cost. Hotel is older, but clean. Friendly staff. Would definitely stay again!!
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 18, 2023
Dear Matthew,Thank you for your positive feedback! We're delighted to hear that you had an excellent experience at our hotel. We appreciate your comments about the cleanliness, friendly staff, and value for the cost. We look forward to the opportunity to welcome you back for another stay in the future.Sincerely, Hotel Manager

6/10 Okay

Elizabeth, Renton

Disliked: Staff & service, amenities
Staff was never around at the front desk. Breakfast is supposed to open at 0630-0930 and at 0830 no one had set up breakfast yet and the front lobby door was locked. The rooms were clean and the A/C worked. The tub spout leaked continuously. Both of the shampoo and body soap dispensers were empty. I have stayed at worse hotels but it was inexpensive and the only ones available on the date I visited the area.
Stayed 2 nights in Aug 2023
Response from Hotel Manager on Aug 16, 2023
Dear Elizabeth,We appreciate your feedback about your recent stay. We apologize for the issues you experienced, including the lack of staff presence at the front desk, the delayed breakfast setup, and the maintenance issues in your room. Your comments are valuable to us, and we will address these concerns to ensure a better experience for future guests. Thank you for choosing to stay with us, and we hope to have the opportunity to improve and provide you with a more positive stay in the future.Sincerely, Hotel Manager

10/10 Excellent

C James

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for the price. Excellent customer service. Great location, close to West Jefferson.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 13, 2023
Dear C James,We appreciate your feedback! It's wonderful to hear that you found our hotel to be a decent option for the price and that you had a positive experience with our customer service. Our convenient location near West Jefferson is definitely a plus. If you ever need accommodations in the area again, we'd be happy to welcome you back. Safe travels!Sincerely, Hotel Manager

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Good rest at a moderate price.
Nice stay in a economy hotel. Convenient to restaurants and shopping. Plan to stay on my next visit to West Jefferson.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 7, 2023
Dear Michael,Thank you for your positive review! We're delighted to hear that you had a nice stay at our economy hotel and found it convenient to restaurants and shopping. We look forward to welcoming you back on your next visit to West Jefferson. We appreciate your business and hope to provide you with another pleasant experience in the future. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Gail

Stayed 2 nights in Jul 2023
Response from Hotel Manager on Aug 1, 2023
Dear Gail, Thank you for choosing us for your recent stay.It is heartwarming to receive a 10-star rating from our guests.It reflects how you had a pleasant stay.We are looking forward to your many journeys with us.Sincerely,Hotel Manager