Westhaven Lake Tours

Everything was great, the staff were fantastic and incredibly helpful with everything

I LOVE, LOVE, LOVE THE GILMORE HOTEL In Nashville, Tennessee!!! First step in the Lobby, I was greeted by a very friendly and helpful Front Desk Clerk, and every Hotel Staff Member was very friendly, kind and helpful especially, Kimberly J. I was fortunate to have a Unit/Room on the 1st Floor so I had to walk through a beautiful and very Zen Courtyard which had 2 nice fire pits with comfortable seating around each; then there were also several different types and sizes of tables with comfortable chairs; and there is a wall with running water fountains and their sound is very relaxing. Then I get to my private door/entrance which is very welcoming to my Unit/room. I walk into a very nicely decorated and very equipped rrom which was also very Clean and. Neat. I see a very large wide screen TV, microwave, coffee/tea station with all the fixins; a truly fully equipped kitchen with a full size dishwasher, sink, stove & oven and full size refrigerator and freezer. It has all the dishes, glasses, mugs, etc.in the soft-closing cabinets and drawers. The bed and pillows were so comfortable that my first night there I slept for 12 hours STRAIGHT!!! I never sleep that long in my own bed!!! I thoroughly enjoyed my stay which was a 3 day stay and I almost extended my stay because I really Loved staying there. Plus, the location is awesome, too. I would HIGHLY RECOMMEND The Gilmore Hotel to anyone if they are coming to visit or do business in Nashville, Tennessee.

Great basic room. No frills but perfectly adequate at an unbelievably great rate. One concern. After I booked through Expedia and paid in full, I got a text and an email from Bose requiring me to upload a photo of my id, a selfie of me holding my id, and a credit card before they would send me a room number and key code. I called. They would not accept the requested info over the phone. There is no traditional check in desk on property, so I understand why they needed in information, but it felt like a scam at times.