9.4/10 Exceptional! (780 reviews)
Quick check in, polite Staff & we appreciated the midday check out time. The Coffee bar is also a nice touch and the coffee is great!
Unfortunately, the fact the air con resets automatically to eco mode even when repeatedly turned down, means the Hotel loses a star. We stayed on the 17th Floor - heat rises, so our room was far too hot and uncomfortable to sleep in. We asked at Reception how to fix this and followed their instructions but the air con still reset every time we manually turned it down. I appreciate that the Hotel is conscious about being as eco friendly as possible but the air con should never be locked at a certain temperature - this isn’t fair for your guests. Also, there were no face cloths provided in the bathroom… something we have never come across before in any other Hotel and this is an inconvenience.
Reviewed on Dec 3, 2025