Blue Ridge Highlands Pet-friendly Vacations

Wanted room service but had to wait until 5pm and then was out of things that we wanted to order. The stay its self is good and comfortable but besides the bar plan to eat elsewhere.

The property itself is beautiful—no doubt about that. The grounds and architecture are impressive, and that’s really what you’re paying for. That said, the experience doesn’t match the price. At around $600 per night, the rooms are not worth it. Honestly, they feel closer to a $150 motel room. Nothing stands out—average bedding, basic bathrooms, and no sense of comfort or luxury. I’ve stayed at far better inns with better views, better rooms, and much better service. Service was inconsistent. Some staff members were genuinely warm and helpful, but others seemed completely uninterested, even while guests were clearly present and needed assistance. In summary, this place feels more like hype than value. If you’re coming just to see a beautiful property and enjoy the scenery, you’ll be satisfied. But don’t come expecting outstanding service, luxury rooms, or premium amenities—you won’t get that here. If your priority is the building and surroundings, go for it. If you’re looking for comfort, service, and value for money, I’d look elsewhere.

The room was beautifully appointed and perfectly clean. It was absolutely quiet, allowing us a wonderful night's sleep. The staff was friendly and helpful.

Place was very accommodating

Second time my husband and I had a weekend getaway here and it was great. The room was spacious and the bathroom with the wet room was amazing. Everyone there is super kind and polite and goes out of their way to make your stay a good one. I hope we’ll go back next year!

Airport shuttle service is ok. Check in front desk staff ok. Room is ok but no tissue paper. The best staff is Neesh, serving breakfast and she is also the driver to drop us off at the airport this morning. House keeping is the worst - no house keeping at all, no changing of towels, no removing trashes. I have to call the front desk on Feb 17 and 18 upon returning to the room around 8-9 pm to ask for new towels. Luckily the evening front desk staff -Kim she is nice and help to get the towels for us. We will never go back to this hotel. At the time when I made my package (air tickets & hotel) reservation, the hotel includes breakfast but I have to pay for it for the three morning breakfast.

The room was beautifully appointed and perfectly clean. It was absolutely quiet, allowing us a wonderful night's sleep. The staff was friendly and helpful.

Very friendly staff

The room was beautifully appointed and perfectly clean. It was absolutely quiet, allowing us a wonderful night's sleep. The staff was friendly and helpful.