Shasta Cascade Pet-friendly Vacations

Good: -Room and bath were clean. -Starbucks is convenient and takes pmt through your app/card -Convenient / Close to our destination. -Team members were helpful with directions and transportation information Not Great: -Had to wait 40 min past check in time for our room when we had checked in early and were told they would text us at 4pm with our room number. -Restaurants/dining (most) in the hotel were closed at 7pm on a Sunday - leaving only a market cafe with $18 turkey sandwiches and $6 mini bags of chips as our option without leaving the hotel. Tried to find room service but there were no options for it on the hotel website or in the room.

Beds were good altough the bed covers were stained everything else was good.

Everything was excellent as advertised.

Clean room and a very well located hotel. Great staff, too!

Staff was well accommodated and went above and beyond to help us find great places to visit in the area. We will definitely be back!

Everything was excellent as advertised.

Staff was well accommodated and went above and beyond to help us find great places to visit in the area. We will definitely be back!

Wonderful experience!

Good: -Room and bath were clean. -Starbucks is convenient and takes pmt through your app/card -Convenient / Close to our destination. -Team members were helpful with directions and transportation information Not Great: -Had to wait 40 min past check in time for our room when we had checked in early and were told they would text us at 4pm with our room number. -Restaurants/dining (most) in the hotel were closed at 7pm on a Sunday - leaving only a market cafe with $18 turkey sandwiches and $6 mini bags of chips as our option without leaving the hotel. Tried to find room service but there were no options for it on the hotel website or in the room.

Everything was excellent as advertised.

Staff was really welcoming and friendly; accommodating to my little, senior canine; bed really comfortable and well-equipped for remote work while traveling

Accommodation was incredible, they've thought of everything in the room. Kitchenette was very well appointed and the pool area lovely. We had an issue with toilet plumbing and called at 3am for assistance and nothing happened until repeated contact around 6 hours later. It wouldn't have been so bad had a communal toilet been available to use but there wasn't. It did make you realise how much a front desk or onsite team is needed when faced with an issue.

Beds were good altough the bed covers were stained everything else was good.

I recently stayed at this hotel and was truly impressed by the staff — everyone was attentive, kind, and went above and beyond to make my stay comfortable. Their service and attitude were definitely the highlight of my experience. However, I was disappointed with the room maintenance. The toilet was not functioning properly, and the phone in the room didn’t work, which made it difficult to contact the front desk. These issues took away from what could have been a perfect stay. Overall, the staff made a great impression, but the hotel needs to improve its maintenance and ensure that all facilities are in proper working order. With a few fixes, this place could easily become an excellent choice