Alsace-Lorraine Pet-friendly Vacations

Not so dog friendly. The hotel advertises pet friendly, but our experience was that dogs were not allowed into either restaurant on site, so we had to go out to eat. Not ideal after a five hour drive & one of the reasons we chose to stay.

Everything about the hotel was wonderful. The staff was very friendly and helpful…loved the reception personnel showed us to our room. The room was modern and very comfortable with a balcony that over looked a park and fountain. It was easy walking to restaurants and attractions. Many very nice touches such as boxes of water in our car as we left. Highly recommend this hotel!

One of the rooms had overpowering smoke smell that was causing allergy issues. The staff when asked about taxi for our departure was not at all helpful, I had to google a taxi company that helped me arrange for them to get us to the train station. The laundry the dryer does not dry the clothes we had to hang it around the room to finish drying. The only benefit was the kitchen it came in handy for fixing breakfast. The tub shower it would be nice if a non slip surface was installed

The staff went above and beyond.

The rooms were very clean and well sized. The hotel is pretty and in a great location. The problem was the noise - could hear everything from outside your window as well as the movement upstairs from the other hotel guest. The noise from outside made it difficult for a light sleeper to get rest.

Everything about the hotel was wonderful. The staff was very friendly and helpful…loved the reception personnel showed us to our room. The room was modern and very comfortable with a balcony that over looked a park and fountain. It was easy walking to restaurants and attractions. Many very nice touches such as boxes of water in our car as we left. Highly recommend this hotel!

The rooms were very clean and well sized. The hotel is pretty and in a great location. The problem was the noise - could hear everything from outside your window as well as the movement upstairs from the other hotel guest. The noise from outside made it difficult for a light sleeper to get rest.

5 Star property and amenity all the way. Beautiful throughout and exceptional service and food. The pool and spa facilities were unique and luxurious. Breakfast was gourmet and the rooms were spacious and super clean. Would be returning to this property again.

Everything about the hotel was wonderful. The staff was very friendly and helpful…loved the reception personnel showed us to our room. The room was modern and very comfortable with a balcony that over looked a park and fountain. It was easy walking to restaurants and attractions. Many very nice touches such as boxes of water in our car as we left. Highly recommend this hotel!

The rooms were very clean and well sized. The hotel is pretty and in a great location. The problem was the noise - could hear everything from outside your window as well as the movement upstairs from the other hotel guest. The noise from outside made it difficult for a light sleeper to get rest.

Kitchen was not well stocked

Parking was right in front of the hotel easily accessible. The staff was friendly, accommodating and spoke English. Breakfast had many options and was very delicious at the same time. Rooms were modern, tastefully decorated and spacious.

Kitchen was not well stocked

convenient to where I was working. Food was great. check in was easy and information provided was thorough. check out was ok, although the staff member started talking to another staff member without finishing the conversation with me.