Mare Island Pet-friendly Vacations

It was great. Clean and lot of amenities

This place was fantastic! Really, every little part of our stay was fantastic. From the easy parking/great location, the super-friendly staff, the fantastic room, the amazing breakfast/chef. We loved everything. I'd definitely recommend this place and plan to stay here again!

Beautiful property & amazing restaurant

I rarely leave negative reviews, but our recent stay was disappointing due to several issues that shouldn’t happen at any hotel. First, during check-in, we were given a property map with the wrong room circled. When we called the front desk to clarify, we found out that even the room number written on our key envelope was incorrect. It was a frustrating start. Once we got to the correct room, we noticed there was no complimentary water, which was unexpected given the room rate. Even worse, the bathroom floor had several used contact lenses—clearly not cleaned properly before our arrival. At checkout, when asked for our room number, the front desk staff looked confused again. I asked for an email receipt and was told it would be sent shortly, but after waiting an hour and receiving nothing, I had to call back. Still, no receipt was emailed to me. While the property itself might have potential, the lack of attention to detail and poor communication really impacted our experience. I hope management takes this feedback seriously and makes improvements, especially in housekeeping and guest service accuracy.

The stay was great but I asked for an accessibility room and when we arrived I couldn’t even fit my wheelchair in the door. It was so tiny. There was no shower stool, the bathroom and bedroom were so small I couldn’t put my wheelchair anywhere. So disappointed because I was given such a good experience last time and they just threw me scraps this time.

I rarely leave negative reviews, but our recent stay was disappointing due to several issues that shouldn’t happen at any hotel. First, during check-in, we were given a property map with the wrong room circled. When we called the front desk to clarify, we found out that even the room number written on our key envelope was incorrect. It was a frustrating start. Once we got to the correct room, we noticed there was no complimentary water, which was unexpected given the room rate. Even worse, the bathroom floor had several used contact lenses—clearly not cleaned properly before our arrival. At checkout, when asked for our room number, the front desk staff looked confused again. I asked for an email receipt and was told it would be sent shortly, but after waiting an hour and receiving nothing, I had to call back. Still, no receipt was emailed to me. While the property itself might have potential, the lack of attention to detail and poor communication really impacted our experience. I hope management takes this feedback seriously and makes improvements, especially in housekeeping and guest service accuracy.

Beautiful property & amazing restaurant

It was wonderful all around

It was great. Clean and lot of amenities

Noisy to have an adjoining room. Sound traveled easily.

Very nice thank you

Hallway floors in our building was in very poor condition. There was not adequate self parking space and we had to park on the street. SPA was nice, however the cold water dump was not functional.

We loved this hotel. Pricey but lovely!