Isla Contoy Pet-friendly Vacations

The staff were super friendly &’ helpful! the hotel itself was so beautiful &’ close to the beach

Everything was kept very clean at all times! Staff was extremely friendly:) We loved the smaller size of this resort & our oceanfront room. The food in the buffet & in the restaurants was amazing; shrimp tacos in the Mexican restaurant were one of my favorites!

The place was awesome. Can’t wait to come back

The staff were so nice and accommodating

I have stayed in Cancun 7 times and this was the least friendly staff I've ever experienced by far. Besides Alex the host in the front, he is the only one who gave me the experience I am used to. I did not care for the rooms. The buffet was surprisingly good, although the restaurants were poor. The pool and beach area were nice. If you like to party and don't want to leave the resort, they had a nice party area for Pink Party, Jungle Party, White Party, etc.

Location of the property is really good, the beach is gorgeous! Staff is super friendly and kind, food is tasted realky good. The yoga class is a plus! Great experience you must try it out. There are some construction works in progress around the property, and there was a bad smell coming from the street; The spa staff walks around with incense a couple of times a day, which is really helpful. We had a bad experience with the TV, we did not use it until de last day, since it was very windy and we wanted to stay in and watch a movie, TV volume did not work and the hotel staff was not capable to provide a solution. There was also a lot of noise from the room above ours, during sleeping hours, furniture being moved, objects dropping and waking alarms really early.

The staff were nothing but extremely pleasant. Super nice & accommodating. The rooms were immaculate. Even with all the renovations going on, we were still able to have an amazing vacation. Really top notch resort.

Room was always clean and fresh. Beach towels replaced daily. Staff were very friendly and helpful. Staff bringing drinks were around continuously. Entertainment team was on point. Food was delicious. The beach is eroding, but nothing that the resort is responsible for. This was our second stay at this resort and we would definitely go back.

The staff were super friendly &’ helpful! the hotel itself was so beautiful &’ close to the beach

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

The staff were nothing but extremely pleasant. Super nice & accommodating. The rooms were immaculate. Even with all the renovations going on, we were still able to have an amazing vacation. Really top notch resort.

The staff were super friendly &’ helpful! the hotel itself was so beautiful &’ close to the beach

Location of the property is really good, the beach is gorgeous! Staff is super friendly and kind, food is tasted realky good. The yoga class is a plus! Great experience you must try it out. There are some construction works in progress around the property, and there was a bad smell coming from the street; The spa staff walks around with incense a couple of times a day, which is really helpful. We had a bad experience with the TV, we did not use it until de last day, since it was very windy and we wanted to stay in and watch a movie, TV volume did not work and the hotel staff was not capable to provide a solution. There was also a lot of noise from the room above ours, during sleeping hours, furniture being moved, objects dropping and waking alarms really early.

Hotel's greatest asserts are the beach and the personnel. Employees were most helpful and always willing to make your stay enjoyable. Bartenders were great mixologists. A few minor disappointments: Could not bring even a cup of coffee out of the restaurant Only sit down restaurants were specialty dining The house wine was undrinkable, in my opinion