My girlfriend and I had an absolutely amazing weekend at the Aura Resort. When booking we didn't realize this was hours away from Alexandria, after a few travel glitches (full train, canceled train, microbus) we didn't get into to Alexandria until 2 AM (coming from Cairo). The staff at the Aura was very understanding of this and waived our cancelation fee. The next morning we made our way to the Aura Resort and were greeted by a very friendly staff. They brought us smoothies while we checked in, made us feel at home, and got us settled into an amazing King room looking out at the Sea. Having a professional background in hospitality management, it was obvious to me that this hotel was in their "soft opening" phase, and it was my opinion that they were dialing it in. The F&B staff were happy to explore their menu with us, and always eager to assist. The front desk went above and beyond to take care of us. I truly can't praise them enough. Thank you Aura Staff. I truly can't imagine a better stay in Egypt, along the Mediterranean Sea.