Marina El Alameen, Area 24, Gate 5, El Alamein, Egypt
Reviews
8.8
Excellent
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Internet connection is very poor every where in the hote.
Bathroom sets old.
TV channels are very limited. No English channels.
Swimming pool is small and crowded.
Breakfast is less than normal.
Staff are not happy. I didn't see one smile 😂
The beach is not clean. Medical masks rarely used by hotel staff
Thanks for staying with us,We hope that we achieved every thing you wish
4/10 Poor
Verified traveler
Sep 24, 2019
Verified traveler
Stayed 2 nights in Sep 2019
Response from Reservation Supervisor on Oct 12, 2019
Dear Valued Guest,
I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hotelux La Playa Almein and the efforts you took to share your views with us.
For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world, this is essential.
Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction whilst on vacation.
Thank you once again for your feedback and I look forward to welcoming you once again at Hotelux La Playa Almein in the soonest future.
Sincerely yours,
General Manager Office