Atogo Vacations from $385

Was a terrible expirience beacuse in the wasn't air condition, they remodeled the hotel recently and there is an strong painting smeel inside the room, also was not clean i have a video i found a lot of hair in the bathroom, they sent someone to clean but i saw all the hair after they clean. i don't think they have a capable staff, i asked to speak with the manager and he wasn't able to talk to me even by phone throuht the rececionist girl. at the end we decided to left the hotel and we didn't stay the second night. i think they should refund the second night.

The location was great, tons of food options around. The rooms can get extremely hot and stuffy as the AC doesn't seem to be the best and sometimes even question if it is actually working. They now charge an absorbent amount for parking, I remember going here 2 years ago and was charged less than half of what I was charged this time. It cost 320 euro for parking for 2 weeks. Otherwise the rooms and all common areas were very clean and overall I had a good stay.

Incredible food…comfortable rooms

On check-in for 5 days, I was put in a room with disabled access. I was not advised of this but when I saw it, thought it would be fine. The first time I showered, I found that the water spread all over the floor. To me, it was obvious that the cause was a tiled floor with poor slope design. I was told there was no other room to move me to, but they would send a technician to look at the drain. Three visits and a new drain cover did not fix it (no surprise as it was the floor at fault). Meanwhile, I had to use the extra towels to dam the water and try to keep it contained to flow down the drain. The final straw was on my last morning shower before checkout - a large cockroach came up through the bigger holes in the "new" drain cover. The maid service is not daily and despite requesting it one day, they said my do not disturb sign was up when they came - did not get any in the 5 days. In general, the layout of this hotel is very complex and not easy to navigate around - more, better signage would help. The priority clearly is given to timeshare owners and not the casual visitor like myself.