PHÖNIX Hotel

Hotel in Bergneustadt with a full-service spa and free valet parking

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

In-room safe, desk, laptop workspace, soundproofing

PHÖNIX Hotel offers a peaceful retreat with its beautiful garden and children's playground. Guests can book spa treatments including manicures and hot stone massages, then savor Regional specialties at the Panorama Restaurant with scenic views.

Excellent

Popular amenities

Gym
Bar
Pool
Spa
24/7 front desk
Room service

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Standard Single Room

Very good

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

183 sq ft
Sleeps 1
1 Twin Bed

Comfort Double Room, Park View

Very good

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

215 sq ft
Sleeps 3
1 King Bed

Family Triple Room

Very good

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

258 sq ft
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Family Quadruple Room

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

Standard Double Room

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

215 sq ft
Sleeps 3
1 King Bed

Deluxe Double Room, Park View

Exceptional

Highlights

Separate sitting area

Soundproofed

Heating

Flat-screen TV

Bathrobes

Private bathroom

Hair dryer

Satellite channels

Park view
Sleeps 3
1 King Bed

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About the neighborhood

Am Räschen 2, Bergneustadt, 51702

What's nearby

Aggertalsperre - 7 min drive - 1.5 miles
Gumbala Water Park - 8 min drive - 4.3 miles
Eckenhagen Monkey and Bird Park - 8 min drive - 4.9 miles
Monte Mare Reichshof-Eckenhagen - 11 min drive - 6.2 miles
Listertalsperre - 18 min drive - 11.1 miles

Getting around

Gummersbach Station - 16 min drive
Cologne - Bonn Airport (CGN) - 52 min drive

Restaurants

‪Star - ‬4 min drive
‪Schwarzenberger Hof - ‬4 min drive
‪Pizza 49 Daro - ‬3 min drive
‪Mongo Buffet - ‬8 min drive
‪Brauhaus Gummersbach - ‬10 min drive

About this property

PHÖNIX Hotel

Upscale hotel

You can look forward to a terrace, a garden, and a playground at PHÖNIX Hotel. Treat yourself to a manicure/pedicure, a facial, or a hot stone massage at the onsite spa. The on-site Regional cuisine restaurant, Panorama Restaurant, offers lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

You'll also enjoy perks such as:

An indoor pool
Free self parking and valet parking
A roundtrip airport shuttle (surcharge), an electric car charging station, and luggage storage
A 24-hour front desk, an elevator, and a billiards/pool table

Room features

All 58 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like separate sitting areas and bathrobes.

Extra amenities include:

Bathrooms with showers and free toiletries
20-inch flat-screen TVs with satellite channels
Separate sitting areas, heating, and daily housekeeping

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Panorama Restaurant

Things to do

Billiards/pool table
Full-service spa
Gym
Indoor pool
Playground
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Full-service spa

Facials
Hot stone massages
Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

20-inch flat-screen TV with satellite channels

Food and drink

Limited room service

Desk
Heating
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from December 31 2025 to January 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Cribs (infant beds) are available for EUR 15.0 per stay

Property payment types

Important information

Optional extras

Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

PHÖNIX Hotel Bergneustadt

PHÖNIX Bergneustadt

PHÖNIX Hotel Hotel

PHÖNIX Hotel Bergneustadt

PHÖNIX Hotel Hotel Bergneustadt

Frequently asked questions

Does PHÖNIX Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at PHÖNIX Hotel?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at PHÖNIX Hotel on Sep 16, 2025 start from $151.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PHÖNIX Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at PHÖNIX Hotel?

Self parking and valet parking are free at this property.

What time is check-in at PHÖNIX Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at PHÖNIX Hotel?

Check-out is at 11:00 AM.

Does PHÖNIX Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is PHÖNIX Hotel located?

Situated in Bergneustadt, this spa hotel is steps from Bergisches Land Nature Park, and within 3 mi (5 km) of Aggertalsperre and Lieberhausen Church. Gumbala Water Park and Eckenhagen Monkey and Bird Park are also within 6 mi (10 km).