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Reviews of Greystone Manor Victorian Inn

3 out of 5
Greystone Manor Victorian Inn
2658 Old Philadelphia Pike, Bird In Hand, PA

Reviews

8.2

Very Good

Rating 10 - Excellent. 138 out of 283 reviews" "
Rating 8 - Good. 71 out of 283 reviews" "
Rating 6 - Okay. 40 out of 283 reviews" "
Rating 4 - Poor. 18 out of 283 reviews" "
Rating 2 - Terrible. 16 out of 283 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior
Stayed 1 night in May 2024

6/10 Okay

anna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family that owns this property has done a wonderful job of keeping it beautiful, clean, and welcoming. The room made me feel like I was staying at my grandmother's house with adorable quilts, floral wallpaper, and kept perfectly chilly at night. The garden is absolutely gorgeous and includes several spots to relax and enjoy the scenery. It is also walking distance to several nearby shops, and it was very easy to catch an Uber to get to Lancaster. I wasn't able to try the breakfast due to my schedule, which was disappointing because the menu sounded delicious. I would highly recommend staying here.
Stayed 2 nights in May 2024
Response from Karen on May 13, 2024
Thank you for your kind review! We hope to see you back again!

6/10 Okay

Louis

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
had to book a room in the "carriage house" . Room was small and was basically a motel room. Went to the office with a few questions but could not find anyone. While there noticed the dining area was very small, only four tables. When went to the main house the next morning at about 8;45 for breakfast the dining area was full, no one there had a meal in front of them and one person was waiting in the office area. Once again, no staff available to speak to. We left and went to a local place for breakfast. We visit this area regularly and she had noticed this B&B before and wanted to try it. We were disappointed with the stay and will not be back.
Stayed 1 night in Apr 2024

6/10 Okay

Jodi

Traveled with group
Liked: Cleanliness, property conditions & facilities
Lots of road noise. Not enough room to accommodate guests for breakfast. Ran out of food options.
Stayed 1 night in Apr 2024
Response from Lonnie - Greystone Manor Owner on May 1, 2024
Hello Jodi-thanks for your booking at Greystone Manor and your support of our small business.Apologies for the road noise!We agree with you on the "space for breakfast" issue and we've already fixed this with additional seating. If you ever decide to stay here again, I'd be happy to give you a reduced rate booking as a courtesy. Cheers.

6/10 Okay

Angela

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was good They were under staffed for breakfast The staff that was there worked very hard !
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful service
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The place was very clean. Would definitely stay there again
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Traveled with partner
Room clean but very plain and small not what i would call a " premium room"
Stayed 1 night in Apr 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exiting the driveway very tricky.No table in bathroom to put your toiletries on and a TV to complicated to use or figure out how it works.ROCHO .Glad I had tickets to see ABBA.Great breakfast in the morning.
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice over night stay Clean and great location
Stayed 1 night in Apr 2024

10/10 Excellent

george

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Victorian style of the building and the history.It was like going back in time.The place has a nice family atmosphere and the staff and owners were friendly.
Stayed 1 night in Apr 2024

8/10 Good

satheesh

Stayed 1 night in Mar 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
when it comes to bed and breakfast stays, Greystone Victorian Manor is tops on the list. comfortable, quiet, close proximity to restaurants and shopping. the breakfast is very good as well.
Stayed 2 nights in Mar 2024

10/10 Excellent

Johnnie, Round Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice. Rooms are a good size.
Stayed 1 night in Mar 2024

10/10 Excellent

Sham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing ! We felt safe and the host was accommodative with check-in/check-out timings.
Stayed 1 night in Feb 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Thanks, Sham! We love to hear good things about the breakfast, as it's something we feel strongly about. Cheers.

10/10 Excellent

Yvonne

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. We had a large family room. Great children’s play structure. Great common areas and wonderful hot breakfast. Close to tourist attractions.
Stayed 1 night in Feb 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Great feedback, Yvonne - thank you! We like having families here.

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful room and very quaint! Exactly what we needed for a quiet weekend away.
Stayed 1 night in Feb 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Marcos - thanks for your booking and your support of our small business. Appreciate your feedback! Come again sometime.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend
My wife and I went there for a Valentine’s Day getaway. It was perfect staff was great. Breakfast was delicious.
Stayed 2 nights in Feb 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Darren - many thanks for your kind comments. We like the custom hot breakfast too :)

10/10 Excellent

Janel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Thanks, Janel, appreciate the rating you gave us. Come again sometime.

10/10 Excellent

Bailee

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Thanks for your kind rating, Bailee! Come again sometime.

8/10 Good

Ileene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Greystone Inn. I enjoy architecture and antiques. Bed was comfortable.Our room was small but we had all that we needed. Outlets to charge phones available but one of us had to put the phone on the floor. There would not have been enough space to have a small stand. Inn is close to shops we enjoy.
Stayed 1 night in Feb 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Thanks for your kind feedback, Ileene. I agree with your comments about the need for a small stand or shelf, we're going to try to resolve that in the room you stayed in.Cheers.

10/10 Excellent

Kimball

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Many thanks for your rating, Kimball.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed great waffles. Staff friendly and helpful
Stayed 1 night in Jan 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Thanks, Maria. Appreciate your kind comments, come again sometime!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property…well cared for. Snow covered for our stay but warm and welcoming!
Stayed 1 night in Jan 2024
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Thanks, Karen! Appreciate your kind comments. Come again during the summer and enjoy our pool!

10/10 Excellent

jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. This was my first bed and breakfast experience, and I definitely would come back. The place was extremely clean, welcoming, and just felt ultra cozy. Thank you for making this experience for my mother and I amazing.
Stayed 1 night in Jan 2024
Response from Karen on Jan 17, 2024
Hi Jamie, thanks for the kind review! We are glad that you had enjoyed your stay!

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Karen on Jan 17, 2024
Hi Roberto, We are glad that you enjoyed your stay!

8/10 Good

Robert

Traveled with family
Bed very uncomfortable!Hot water not hot!
Stayed 1 night in Dec 2023
Response from Karen on Jan 10, 2024
Hi Robert, we are sorry for your experience. Our guest comfort matters! We will address and correct this situation.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Karen on Jan 10, 2024
We are glad that you had enjoyed your stay! We hope to see you again in the near future!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Karen on Jan 10, 2024
Hello Peter! We are delighted that you had enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Karen on Jan 10, 2024
Thanks for the feedback! We hope to see you again!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in and check-out was a so easy and simple. Our room was cozy, extremely clean and we even had a decorated Christmas Tree in it. The breakfast was wonderful and so was the entire house. It was beautifully decorated.
Stayed 1 night in Dec 2023
Response from Karen on Jan 10, 2024
Thank you for the kind review! We are glad that you had enjoyed your stay!

6/10 Okay

Jeffrey

Business traveler
Liked: Cleanliness, property conditions & facilities
Response from Lonnie - Greystone Manor Owner on Mar 18, 2024
Jeffrey - thanks for your booking and your support of our small business. If you care to discuss this more with us, feel free to message us in the Expedia message app. I'm glad to hear your concerns or feedback. Cheers.

4/10 Poor

Linda

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No directions on how to work the tv. Cold in room. Literally had to wear sweaters to bed. Hard pass.
Stayed 1 night in Nov 2023
Response from Karen on Jan 10, 2024
Hi Linda, sorry for your experience. We have corrected these matters by adding instructions for the TV and placed a heating unit in this room.

10/10 Excellent

Alec

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and picturesque room filled with character - very fun place to stay if you're in the area.
Stayed 1 night in Nov 2023

8/10 Good

Kenneth, Scranton

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Karen on Jan 10, 2024
Thanks for the review!

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small as was the TV. As seniors we could have used a larger TV. An additional chair would have helped. We realize they the owners are still renovating the property. The pedestal sink should be fastened to rhe wall and can pose a hazardous situation. Otherwise we liked it very much and would stay there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Oksana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Place with amazing staff 🌺❤️
Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn, Leesburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed in a beautiful property
Stayed 1 night in Oct 2023

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property and the people. My only regret is that we should have booked something in the main building. The carriage house was clean and comfortable but the room was rather plain.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice Inn.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The place was amazing, the staff wonderful!! It was rainy and chilly while we were there so there was no extra blanket for the bed and candles in the room did not work!! Would highly recommend this to friends and family!! God bless!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience
We didn't know what to expect since we never stayed in a B&B before. Our experience exceeded our expectations. The staff was courteous...considerate...and made us feel comfortable from the moment we arrived. We loved the decor of the manor which was built in 1886! Loved the Gazebo...the Garden...the Amish Farm Cornfield which abutted the property...the tire swing...THE BREAKFAST tailored to your wishes...etc.Our friends who came to meet us are discussing Greystone as our 'Let's all meet up here next year!' Thanks Lonnie, Alex, Katie, Kayla...and KAREN! We loved the personal, friendly atmosphere! Your restoration plans are awesome!
Stayed 3 nights in Sep 2023

10/10 Excellent

Linda

Stayed 1 night in Sep 2023

8/10 Good

Korinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Brian

Liked: Property conditions & facilities
I was disappointed with our room. I also thought the owner would be the host and cook. He was not. Overall nice place.
Stayed 2 nights in Sep 2023

6/10 Okay

Britt

Traveled with family
Disliked: Staff & service
The property is pretty, however there were no people anywhere. No daily housekeeping, no towel replacement, and the refreshment cooler was empty the entire trip. Location is great.
Stayed 2 nights in Sep 2023

8/10 Good

Bonnie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice B&B. Loved the quaintness and friendliness. Only thing I would have liked was an in room fridge. Beautiful landscaping was an added attraction. I would definitely come back.
Stayed 1 night in Sep 2023