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Palais Hörtenberg

Apartment with pillowtop bed, steps from Museo Archeologico dell'Alto Adige

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Palais Hörtenberg

Deluxe Condo | View from room
Exterior
Deluxe Condo | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe
Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe
Reviews
9.6

Exceptional

Popular amenities

  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • Pet friendlyPet friendlyPet friendly
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
The price is $178
$203 total
includes taxes & fees
Jun 2 - Jun 3

Explore the area

Map
Via Museo, Bolzano, Bolzano, 39100
  • Popular LocationMuseo Archeologico dell'Alto Adige1 min walk
  • Popular LocationPiazza Walther6 min walk
  • Popular LocationBolzano Christmas Market6 min walk
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Room options

View all photos for Superior Studio Suite

Superior Studio Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Full-sized refrigerator/freezer
  • Studio
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Apartment

Premium Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Studio

Superior Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Full-sized refrigerator/freezer
Dining table
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Condo

Deluxe Condo | View from room

Deluxe Condo

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Exclusive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Dining table
Plasma TV
  • 291 sq ft
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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$212 total
includes taxes & fees
Jun 2 - Jun 3
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About the neighborhood

Bolzano

Located in Bolzano, Palais Hörtenberg is in the city center. Piazza Walther and Castel Firmiano are notable landmarks, and the area's natural beauty can be seen at Isarco Valley and Dolomites. Museo Archeologico dell'Alto Adige and Bolzano Christmas Market are two other places to visit that come recommended.
Visit our Bolzano travel guideOpens in a new window
View more Aparthotels in BolzanoOpens in a new window

What's nearby

  • Museo Archeologico dell'Alto Adige - 1 min walk
  • Piazza Walther - 6 min walk
  • Bolzano Christmas Market - 6 min walk
  • Cathedral of Bolzano - 7 min walk
  • Castel Firmiano - 8 min drive

Getting around

  • Bolzano/Bozen Station - 10 min walk

Restaurants

  • Universitätsbibliothek Bozen - 3 min walk
  • Ristorante Pizzeria Casa al Torchio - 2 min walk
  • Hopfen & Co - 2 min walk
  • Forsterbrau Central Bolzano - 3 min walk
  • Ristorante Fujiya - 3 min walk

About this property

Entire place

Palais Hörtenberg

Apartment with pillowtop bed, steps from Museo Archeologico dell'Alto Adige
Along with a full-service spa, this aparthotel has self parking and spa services. WiFi in public areas is free. Additionally, laundry facilities, a TV in a common area, and a vending machine are onsite. Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a plasma TV with cable channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a rainfall shower and a down comforter. Housekeeping is available on request.
Palais Hörtenberg offers 34 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Private Spa. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, German, Italian

Property amenities

Pool/Spa

  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a carport

Family friendly

  • Free crib

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper

Living spaces

  • Dining table

Entertainment

  • 55-inch plasma TV with cable channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 24 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower (22 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower (39 inches wide)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Limited-hour front desk
  • Mobile key entry
  • Safe
  • Vending machine

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: EUR 1.70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 25 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hörtenberg Homes
Palais Hörtenberg Bolzano
Palais Hörtenberg Aparthotel
Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Is Palais Hörtenberg pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 24 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Palais Hörtenberg?

As of May 31, 2024, prices found for a 1-night stay for 2 adults at Palais Hörtenberg on Jun 2, 2024 start from $177.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palais Hörtenberg?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Palais Hörtenberg?

Check-in begins at 3:00 PM.

What time is check-out at Palais Hörtenberg?

Check-out is at 10:00 AM.

Where is Palais Hörtenberg located?

Located in Old Town Bolzano, this spa aparthotel is within a 10-minute walk of Museo Archeologico dell'Alto Adige, Piazza Walther, and Bolzano Christmas Market. Isarco Valley and Dolomites are also within 3 mi (5 km). Bolzano/Bozen Station is 10 minutes by foot and Bolzano (BZQ-Bolzano Bozen Rail Station) is 10 minutes.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 92 reviews" "
Rating 8 - Good. 14 out of 92 reviews" "
Rating 6 - Okay. 1 out of 92 reviews" "
Rating 4 - Poor. 1 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yu-May

Liked: Cleanliness, property conditions & facilities
very spacious, comfortable & convenient.
Stayed 2 nights in May 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic huge apartment. Very modern with electronic switches, locks etc enormous king size bed and large bathroom with twin basins large shower, magnifying mirror and bidet. The large living area was very comfortable and there were 2 large TVs (living and bedroom) with 3 English speaking news channels. There was a minor problem with the codes we were sent which did not work and when we arrived we could not get into parking or our room and it was after hours and our eSIM card did not let us make calls unless it was on WhatsApp etc so it was hard to call the emergency number. We accosted another guest who kindly called the emergency number for us and all was resolved quickly however there had been a problem all day with the electronic locks and passcode use. The next day we were issued with a key card in case of further problems. There is a Spar supermarket across the road -open until 7.30pm. The kitchen was supplied with beautiful glassware and plates but a limited range of utensils (no peeler or colander) 2 capsules were provided for coffee machine and you could purchase additional ones from a machine in the guest laundry. The laundry for guests was free to use with washer, dryer and laundry soap. This was a real bonus. After a shaky start with the codes not working we couldn’t believe our luck in finding such a large and beautiful apartment, right in the heart of the old town. You won’t be disappointed.
Stayed 3 nights in May 2024

10/10 Excellent

Luis, SAN GERMAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is excellent the property , rooms and the staff are also excellent but you need a code to enter and open the garage and I received the code 2 days after my reservation. I suggest that should be explained by th Expedia company before you decided to book the room. Despite that situation everything is excellent !
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Stayed 1 night in Apr 2024

10/10 Excellent

Francine, toronto

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

SYLVIA

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ingmar

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Eileen

Liked: Cleanliness, property conditions & facilities
Though it is a bit of a walk from the train station, the location of this property is what makes it most appealing. It is right in the heart of the tourist area, across from one of the museums. There is no kitchen but it does have a fridge and free laundry which makes a big difference when you are away for a long trip. All of the room is electronically enabled so it's a good idea to read the directions on how to operate the features. For example, I had no idea how to lower the window coverings until I spoke to another couple staying in the building. If only I had read the extensive and informative room guide! The bed was nice and comfy and there was also an inviting patio, which I did not use because there wasn't enough time! The big downside to staying here is that one does not receive the city pass, which enables you to use public transit at no cost and receive other city perks.

10/10 Excellent

Luigi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shannan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! Was by far our fav on our Europe trip. Huge room, so QUIET, and amazing location. Staff were great and helped with any questions we had. Would def recommend!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Gisela, Sugar Land

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice view, modern and comfortable. The location was great too. Close to everything.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeannie

Liked: Cleanliness, amenities, property conditions & facilities
The apartment I booked was spacious and had all amenities necessary, a very comfortable bed and was very quiet. It was new and also very clean. The entry was easily accessible and the ladies at the reception area were always helpful. The location is convenient with the grocery store across the street and everything within walking distance. The spa was wonderful! I will definitely book there again.
Stayed 3 nights in Dec 2023

4/10 Poor

Kimberly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
An all digital setup of a location that you can’t Google nor your maps locator finds it. They send you a code to operate entrance, light and everything else but we booked through Expedia so it popped up randomly in a link of a text message after searching for it. Ended up being annoying and clinical… but architects did a good job. More for nerds and IT dudes …
Stayed 1 night in Dec 2023

8/10 Good

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
This property is in the heart of Bolzano so walking right into the historic district is not an issue. Parking was super convenient, as was the code system for both the parking garage and entry to the room. No keys or cards required! Upon entering the room, I could see it was immaculate and new. The concrete floors were stunning as was the entire bathroom. My only complaint was there was no hot water for my entire stay. I wrote an email over Expedia to the property, but it was never addressed. The following morning I mentioned it to the young woman at the front desk and she stated that the entire property had no hot water and they were working on it. This was a major disappointment, since I could not even use the beautiful shower in the bathroom or take a shower at all. Seemed like a lot of money to spend to not be able to enjoy the beauty of the room. Left a bitter taste, especially since the hotel has not, to this point, even addressed my concern or offered any sort of compensation/voucher/etc. I am hoping for some sort of resolution to this, as it really left me thinking I wouldn't stay here again, based on the response, or even caring to offer anything in return.
Stayed 1 night in Dec 2023

10/10 Excellent

Helen, New York

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and amenities, very well designed, a gem
Stayed 1 night in Oct 2023

10/10 Excellent

A M K

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, spacious, and modern. I had a fantastic stay.
Stayed 5 nights in Oct 2023

10/10 Excellent

manuk

Stayed 3 nights in Oct 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent with great parking! Only issue we had was check in. We arrived late and the service numbers provided did not work. Expedia representative was also not able to get hold of anyone. However we were able to get into the apartment and speak to the receptionist the next day. Overall was a great location!
Stayed 2 nights in Oct 2023

10/10 Excellent

Donny

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is new so everything is clean. Being new there are some things that were a little difficult for someone in my generation to understand. For instance everything is controlled from wall screens, lights, doors, window shades...ect ect. Be sure to check in before the front desk goes home at 5 p.m. If you are late like we are they will answer the phone and direct you appropriately but the language barrier is difficult to overcome. That said, I will stay there again. It is right in the mix of the city so everything is right out the door.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yuping

Liked: Cleanliness, property conditions & facilities
It’s clean and the room is nice and big
Stayed 1 night in Sep 2023

8/10 Good

Kate

Liked: Cleanliness, room comfort
Nice in Bolzano
Hortenberg Homes is right at the edge of old town, in a great location, and it was super easy to check in without seeing anyone; everything worked by email. The apartment was nice, with a good kitchen and island, and a bedroom you could close off. It was a bit sparse though. No carpets, so you are walking on concrete floors. No silverware, which was annoying, because we expected it, given there were glasses. We couldn't turn the towel warmer off in the bathroom so it was always super hot in there. But generally, a nice place to stay that was a good value given the space and location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marina P

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like the smart electrical and lights. Balcony was lovely. Front desk were very friendly and helpful
Stayed 1 night in Sep 2023