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Reviews of Hyatt Place Boulder/Pearl Street

3 out of 5
Hyatt Place Boulder/Pearl Street
2280 Junction Pl, Boulder, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1000 reviews" "
Rating 8 - Good. 253 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City parking garages and construction around the property. Other than that no issues.
Stayed 3 nights in May 2024

8/10 Good

Christine

Traveled with family
Liked: Staff & service, amenities
Nice stay!
Stayed 1 night in May 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

David

Stayed 2 nights in May 2024

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buildings are under construction all around this block. It’s an active construction zone, with loud construction noise starting at 6:30 a.m. right under the window. Parking lot is not secured, but costs $25 to park. This is a brand new hotel in great condition, so if you don’t mind an unwalkable neighborhood a mile from town, and you’re not sleeping past 6:30 a.m. this might be a good value for you. I mentioned my concerns to staff and the response was dismissive and hostile.
Stayed 1 night in May 2024

4/10 Poor

Mary

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction across the street & not notified upon booking. Also, front desk informed me that a list guest was more important than us. Go figure
Stayed 1 night in Apr 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Robert F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction around the hotel and remodeling in the hotel so dodging a bit if debris.
Stayed 2 nights in May 2024

8/10 Good

Ed, Frisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is convenient to the University as well as downtown Boulder.
Stayed 3 nights in May 2024

8/10 Good

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. It was clean, the breakfast had a great variety. There was construction right across the hotel and the security alarm would go off all day and and all night, that was the only downside.
Stayed 3 nights in May 2024

10/10 Excellent

joann, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property. Very conveniently located to Pearl Street restaurants and shops.
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel. Easy parking. Great dining nearby! Perfect for college visits when you just need nice, clean hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in May 2024

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Merle R

Liked: Cleanliness, property conditions & facilities
The location was most important to us - we were touring CU Boulder and wanted something close (10 min drive). There is a parking structure behind the hotel which is very convenient. The hotel is lovely, huge rooms and relatively quiet... Breakfast was 'okay' nothing to write home about... The only negative is the lack of daily housekeeping which you apparently have to 'request' and I constantly had to call to ask for refills of coffee, new clean mugs and milk as well as small towels which were not in the bathroom when we arrived... a bit disappointing since we stayed 3 nights, I like my room to be cleaned and bed made, items replaced when I'm paying for it!
Stayed 3 nights in Apr 2024

8/10 Good

Tami Sue, Schererville

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Erin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay here - the staff were amazing and so nice. Jennifer, the bartender, she was a 100/10. She’s so sweet and personable and just all around a great gal! Will definitely stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberlie, Lenexa

Stayed 2 nights in Apr 2024

6/10 Okay

Alicia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Ugly neighborhood
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great property well maintained and managed.
Stayed 1 night in Jan 2024

8/10 Good

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Jyoti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything
Stayed 1 night in Apr 2024

4/10 Poor

anil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No Room Service, even after requesting every day..stayed for 2 nights.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marlowe

Stayed 6 nights in Apr 2024

6/10 Okay

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Kelly

Stayed 1 night in Apr 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property in redeveloped area near the university. Has a bar, free breakfast and Starbucks coffee. Matthew went above and beyond to be courteous and helpful. Highly recommend if staying to visit kid at CU. Very close to upscale shopping center and restaurants. Room was well appointed, clean, and large. Great value for price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Misty Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient to good shopping and dining.
Stayed 3 nights in Apr 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff went above and beyond to be accommodating and deal with difficult circumstances.
Stayed 3 nights in Apr 2024

8/10 Good

Eva, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expectations were met. Good location!
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very diligent and sweet. They work really hard.
Stayed 3 nights in Apr 2024

6/10 Okay

Erin Jow

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new property in Boulder Junction. Easy, on street free parking (overnight), friendly staff, clean rooms and common areas. Highly recommend!
Stayed 2 nights in Mar 2024

2/10 Terrible

Shelagh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the airy quality of the lobby and our room. They had games in the lobby (cornhole, shuffleboard table, Connect 4) that were fun to play. Breakfast had chicken-fried steak and good coffee. We absolutely loved our room-the design just made it feel spacious and light. We had no trouble sleeping and feeling like it was our home away from home. Management was always accessible and accommodating. Definitely will be staying again next time we are in Boulder!
Stayed 3 nights in Mar 2024

10/10 Excellent

Judy and Jerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was able to avoid paying for parking with street parking from Saturday at 7 PM thru Monday at 9 AM! Staff was delightful. Nice room etc. Breakfast was ok, nicer than some but missing a few things that would have made it nicer. Eggs are so-so No cheese to add, many choices though.
Stayed 2 nights in Mar 2024

10/10 Excellent

Isabella

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Very kind and welcoming at check in. Nice facility and great location!
Stayed 1 night in Mar 2024

2/10 Terrible

Jeffrey

Liked: Property conditions & facilities
I don’t have the energy to spend time posting the negative review the hotel deserves. Hyatt has always been a good brand. I guess the low end of the Hyatt brand is the exception. In my experience this was a bad experience and when I complained to the GM. The apology was proforma and inadequate without any real follow up. I certainly won’t go back
Stayed 2 nights in Mar 2024

10/10 Excellent

Carole

Stayed 1 night in Mar 2024

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Parking was not ideal. $25 for garage? Street parking if you can find it is free after 7pm?
Stayed 1 night in Mar 2024

2/10 Terrible

Casey Rae

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room we got first was dirty, towels on the floor in the bathroom and by the window, trash on the floor and the bed lining were not changed, the second room was much better, bed was hard. Booked the room with Expedia, paid for reservation protection and money was lost. Hotel didn’t have any record of payment, Expedia showed I paid half. Expedia doesn’t take payments but they he hotel does. I paid on the Expedia website not through the hotel, had to cancel one night paid for one, comped free parking for the trouble so I canceled the second day and left. We drove 8 1/2 hours just to turn around and leave. We were on a budget and I wasn’t paying another half for 2 nights. Only one of the employees at the hotel was nice and I don’t know his name.
Stayed 2 nights in Mar 2024

8/10 Good

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice…good services
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was huge, big windows and sunny. The front desk staff and breakfast staff were friendly and professional. The gym was small, but in good condition, be aware that parking all through Boulder is very expensive, no fault of the hotel!
Stayed 3 nights in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The walk to the parking garage was too far and should have been covered
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

4/10 Poor

Marty Lance

Disliked: Amenities, property conditions & facilities
Did not meet expectations of a Hyatt. The name is also misleading. They are not on Pearl Street.
Stayed 2 nights in Mar 2024