Rooftop terrace

Reviews of AmericInn by Wyndham Branson & Conference Center

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 1003 reviews" "
Rating 8 - Good. 343 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

KENT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE PLACE TO STAY IN BRANSON
Stayed 4 nights in May 2024

10/10 Excellent

Alden

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems good experience
Stayed 4 nights in May 2024
Response from Amanda M on May 23, 2024
Aiden, Thank you for taking the time to leave us a review and the perfect score. Can't wait to see you in the future.

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The front desk girl during the daytime was so friendly and nice. Breakfast was really good and the breakfast attendant was extremely nice and very Helpful. If I had one complaint would be that we had triouble finding parking because they had a party at the venue that is connected to the hotel so all the parking was taken. I would highly recommend the hotel. It was a great deal for the price of the room.
Stayed 2 nights in May 2024
Response from Amanda M. on May 23, 2024
Susan, Thank you so much for taking the time to let everyone know how your stay was. We are glad to hear you enjoyed your time with us. We can't wait to see you in the future.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always helpful. Very clean. Close to Tanger Mall. Great breakfast. Love the snacks at night they have. Stayed there the last 4 years. Awesome.
Stayed 3 nights in May 2024
Response from Amanda M on May 23, 2024
Margaret, Thank you so much for taking the time to let everyone know how your stay was. We are glad to hear you enjoyed your time with us. Can't wait to see you again in the future. And thank you for being a loyal guest.

10/10 Excellent

Lisa

Traveled with family
Liked: Property conditions & facilities
The staff was very friendly and the rooms were nice and clean. Hot breakfast was very good. Loved the location. Will definitely stay there again
Stayed 2 nights in May 2024
Response from Amanda M on May 23, 2024
Lisa, Thank you so much for taking the time to let everyone know how your stay was. We are glad to hear you enjoyed your time with us.

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. For all the traffic and activities being close to hotel, it was very quiet. Enjoyed the ice cream and cookies at night. Would definitely stay here again and highly recommend.
Stayed 2 nights in May 2024
Response from Amanda M. on May 23, 2024
Anita, Thank you so much for taking the time to let everyone know how your stay was. We are glad to hear you enjoyed your time with us.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was way to cold. Couldn't swim
Stayed 3 nights in May 2024
Response from Amanda M on May 23, 2024
James, We want to thank you for the amazing rating and for letting us know about the pool we have told maintenance so they can look into it. We hope to see you back in the future.

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interaction with staff were friendly and courteous. Always helpful. The breakfast that we were provided with had choices and was hot. There was plenty. Very appropriate. 👏
Stayed 2 nights in May 2024
Response from Amanda M on May 23, 2024
Sam, Thank you so much for taking the time to let everyone know how your stay was. We are glad to hear you enjoyed your time with us. Hope to see you in the future.

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Amanda M on May 17, 2024
Kimberly, We are glad to see you enjoyed your stay with us. Hop to see you again in the future.

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and the breakfast was really good rooms were super clean
Stayed 1 night in May 2024
Response from Amanda M on May 17, 2024
Ellen, We are glad to see you enjoyed your stay with us. Hope to see you again in the future.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Amanda M on May 17, 2024
David, We are glad to see you enjoyed your stay with us. Hop to see you again in the future.

8/10 Good

Deborah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The employees were wonderful, but the cleanliness of the room could’ve been much better. The floor in the bathroom felt like it was going to cave in, and you could see some kind of red moldy stuff in the corners of the shower and when we moved the one chair in the room, there was an old disgusting, dirty, sock under it obviously left from someone prior.
Stayed 4 nights in May 2024
Response from Amanda M (AGM) on May 12, 2024
Deborah, I want to thank you for letting me know about the issues you encountered. That is not the type of cleanliness we want out valued guest to experience.I have used your review for uptraining with the housekeeping department. We truly hope to see you back again soon.

10/10 Excellent

Sylvester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like was the air conditioner in the room working when it wanted to
Stayed 2 nights in May 2024
Response from Amanda M on May 17, 2024
Sylvester, We are glad to see you enjoyed your stay with us. Hope to see you again in the future.

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Good breakfast and evening snacks. Warm lights rather than the cool blue ones would make the lobby and breakfast area much more welcoming.
Stayed 6 nights in Apr 2024
Response from Amanda M on May 17, 2024
Grant , We are glad to see you enjoyed your stay with us. Hope to see you again in the future. Also thank you for the suggestion regarding the lobby lighting. We will keep that in mind when it comes time to replace the bulbs.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very close to most all of the attractions. Disappointed that the pool was in a completely different building that were our rooms were. Nice breakfast and very friendly staff.
Stayed 5 nights in Apr 2024
Response from Amanda M. AGM on May 3, 2024
Richard, Thank you for taking the time to leave us that great rating. We hope to have you back again in the future.

8/10 Good

Kaylyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a great stay! It was clean and the room and hallways smelled great which is a surprise since most hotels hallways don’t smell great. The shower knob was a little hard to turn to hot. I couldn’t really get it to turn but my husband was able to after playing with it a little. We felt very safe and it wasn’t loud at all. We were right next to the outside door so we heard that open and close a few times but it wasn’t too loud especially after midnight. I’d definitely stay there again. It’s right next to the tanger outlets and isn’t too far from everything else.
Stayed 1 night in Apr 2024
Response from Amanda M on May 17, 2024
Kaylyn, We are glad to see you enjoyed your stay with us. Hope to see you again in the future.

8/10 Good

Nita

Liked: Cleanliness, staff & service, property conditions & facilities
On the main strip, clean, convenient and wonderful staff and loved breakfast.
Stayed 2 nights in Apr 2024
Response from Amanda M. AGM on May 3, 2024
Nita, I want to thank you for the review and 4 out of 5 stars. We truly hope to see you again in the near future so we can earn that fifth star.

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024
Response from Amanda M. AGM on May 18, 2024
Rebecca, We want to thank you for taking the time to give us a perfect rating. We all are glad to see we were able to help make your vacation great. We hope to see you again soon!!!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, nightly cookies/snacks, and great breakfast with fried potatoes.
Stayed 1 night in Apr 2024
Response from Amanda M. AGM on May 3, 2024
Rebecca, I am pleased to hear you enjoyed the couple things we have tried to offer in the kitchen to set us apart from the other lodging choices, and enjoyed them. I can't get enough of the fresh baked cookies and soft serve every night. We can't wait to see you again.

10/10 Excellent

Robbie, Piedmont

Liked: Cleanliness, staff & service, property conditions & facilities
Amanda, the manager was beyond helpful and kind. The breakfast staff was hardworking and friendly. The complementary breakfast was good and had a nice selection.
Stayed 3 nights in Apr 2024
Response from Amanda M. AGM on May 3, 2024
Robbie, thank you so much for the wonderful rating and the nice review you left. We hope to see you back later this year.

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Amanda M. AGM on May 3, 2024
Will, Thank you for taking the time to give us a rating. We hope to see you again in the future.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back to this hotel this summer!
Stayed 2 nights in Apr 2024
Response from Cindy C., Front Desk Manager on Apr 22, 2024
Dear Jasmine,You already have another reservation?! That is the best compliment you can make. We all here at AmericInn love our guests and our hotel.Looking forward to seeing you again this summer!Thank you for staying with us!

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The staff is so friendly and accommodating. We were really impressed they made a night time dessert. The hot breakfast was great too. The price was shockingly low for the quality of our stay. We’d definitely stay again.
Stayed 1 night in Apr 2024
Response from Cindy C., Front Desk Manager on Apr 15, 2024
Hi Ashley!We are so appreciative of your detailed review and look forward to seeing you again!Thank you for choosing to stay with us!

8/10 Good

Marvin, Belton

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 1 night in Apr 2024
Response from Cindy C., Front Desk Manager on Apr 11, 2024
Dear Marvin,Its terrific that you enjoyed your stay with us!We hope to see you again in the future!

8/10 Good

Jill

Stayed 1 night in Apr 2024
Response from Amanda M. AGM on May 3, 2024
Jill, thank you for leaving us a 4 out of 5. We hope to see you again.

8/10 Good

Ellen Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff, Perfect location
Stayed 1 night in Apr 2024
Response from Amanda M AGM on Apr 7, 2024
Ellen, Thank you so much for the great rating and kind words. We can't wait to see you again.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy and friendly. Rooms are nice. Walkable to lots of fun places.
Stayed 1 night in Apr 2024
Response from Amanda M AGM on Apr 7, 2024
Susan we are glad to hear you enjoyed your stay with us. We can't wait to make your next visit even better.

10/10 Excellent

Cherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cindy C., Front Desk Manager on Apr 5, 2024
Hi Cherrie,Thank you so much for staying with us and for your review. We appreciate your input!Hope you'll visit us again!

8/10 Good

Kayla

Liked: Staff & service
Disliked: Property conditions & facilities
Nice hotel close to everything!
Stayed 3 nights in Mar 2024
Response from Cindy, FDM on Apr 3, 2024
Hi Kayla!Thank you for staying with us. We are happy that you had a happy experience, and hope to see you again!!

10/10 Excellent

Kayla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and even offered nightly desserts!
Stayed 2 nights in Mar 2024
Response from Cindy, FDM on Apr 1, 2024
Hello Kayla,I am so glad you enjoyed the breakfasts and desserts during your stay with us! Our breakfast staff are exceptional, I agree with you there!And who doesn't sleep better with cookies and ice cream for a late night snack?It was lovely to meet you, we look forward to seeing you again!!Thank you for your review!!

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s centrally located.
Stayed 4 nights in Mar 2024
Response from Amanda M. AGM on Mar 30, 2024
Thank you for the perfect rating. We are glad you enjoyed your stay.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cindy, FDM on Apr 1, 2024
Dear Pamela,Thank you for giving us such a great rating of your stay with us.We are happy that you came to stay with us and look forward to your next stay!

10/10 Excellent

Lijo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms and at a convenient location
Stayed 2 nights in Mar 2024
Response from A on Mar 30, 2024
Thank you for the review and rating. We are glad you enjoyed your stay with us.

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We accidentally left my grandson’s special blanket and didn’t notice until they called us! Thank you so much to the cleaning staff that found it in the bed. We will forever be grateful! The front desk ladies were super sweet also❤️
Stayed 1 night in Mar 2024
Response from Amanda M. AGM on Mar 30, 2024
We are glad we were able to get a hold of you to let you know. Thank you for the excellent review, we can't wait to see you again.

10/10 Excellent

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with great breakfast.
Stayed 2 nights in Mar 2024
Response from Cindy, FDM on Mar 27, 2024
Joshua,It makes me very happy to hear you found our staff friendly, and that breakfast was great!We strive to exceed your expectations, so it is extremely rewarding to read comments like yours.Thanks for coming to stay with us!

8/10 Good

Neesie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the swimming pool is cold water, grand child didn’t play long cause it was cold water. We thought it would be heated pool. Probably won’t be stay there again.
Stayed 1 night in Mar 2024
Response from Cindy, FDM on Mar 26, 2024
Hello Nessie,I am heart broken to know the pool wasn't warm enough for your grand daughter! Please accept my sincere apology. Did you notify the Front Desk staff of the situation? We are most prompt at curing problems, but if we don't know... I hope you'll give us another chance.

6/10 Okay

Shelly

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Cindy, FDM on Mar 26, 2024
Thank you for staying with us, Shelly.Hope you'll return whenever you visit Branson!

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were really nice at the end of the day when we would walk back in to go to our room they would say how was your day? did you have a nice day? and for Breakfast the Biscuits and Gravy was so good and in the evening time the peanut butter cookies and ice cream were the best
Stayed 5 nights in Mar 2024
Response from Cindy, FDM on Mar 26, 2024
Greetings Cody,Thank you for choosing to stay with us. I am thrilled to hear about you getting the care you deserve by our staff. We truly care about our guests and its great to know it shows. Come see us again and we'll keep the cookies fresh and warm.

6/10 Okay

Caitlin

Liked: Staff & service
Disliked: Property conditions & facilities
Response from Cindy, FDM on Mar 26, 2024
Dear Guest,Thanks for staying with us and for sharing your scores of your stay. We appreciate the time you gave doing so.

10/10 Excellent

Ginger

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and convenient location
Stayed 1 night in Mar 2024
Response from Cindy C. Front Desk Manager on Mar 19, 2024
Ginger, Thanks for such a great review!! You will always be welcome to return for our special kind of care.

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of the strip!
Stayed 1 night in Mar 2024
Response from Amanda M. AGM on Mar 18, 2024
Thank you so much for the very kind words as well as the excellent rating. We can't wait to see you again.

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff is friendly and helpful. Would definitely recommend this hotel for future visits.
Stayed 2 nights in Mar 2024
Response from Amanda M. AGM on Mar 15, 2024
Barbara thank you so much for the perfect rating and recommending us to others. We all enjoy making sure our valued guests have the best vacation possible.

10/10 Excellent

Marlando

Stayed 3 nights in Mar 2024
Response from Neel on Apr 4, 2024
Thank you Marlando for the 5 star rating. We hope to see you soon again!

8/10 Good

April

Traveled with family
Liked: Staff & service
Convenient and centrally located. Breakfast area employee and front desk employees were excellent.
Stayed 1 night in Mar 2024
Response from Cindy C. Front Desk Manager on Mar 16, 2024
Hello April!Thank you for your lovely review. We all work together as a team to ensure your stay with us enjoyable. It is very rewarding to hear that you noticed!Thanks again and hope to see you again in the future.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! It was clean and quiet. Definitely will be staying again next time we visit Branson.
Stayed 2 nights in Mar 2024
Response from Amanda M. AGM on Mar 15, 2024
James thank you so much for your kind words and that excellent rating. We are so very pleased to see that we helped make your visit to Branson amazing. Can't wait to have you back.

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off season visit, we almost had the place to ourselves. Convenient to entertainment and dining, our room was a large apartment that would be suitable for an extended visit.
Stayed 1 night in Feb 2024
Response from Amanda M. AGM on Mar 6, 2024
Thank you so much for your amazing rating. I am pleased to know that our staff made your vacation the best it could be. Can't wait to see you next time.

8/10 Good

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Amanda M. AGM on Feb 14, 2024
We want to thank you for leaving us a rating. We are glad you enjoyed your stay and hope to see you back soon.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We decided to stay here for two nights to get some christmas shopping done (we live 45 minutes away). It was walking distance to everything, staff were amazing, food was decent (nothing was bad at all), and they had desserts every night! I've never heard of such, but it was so nice! It wasn't fancy or super new, but it wasn't run down or dirty by any means. Bed was super comfortable! We could hear some noise from neighbors, but it didn't bother us. Definitely not a deal breaker for us. I believe Cheryl was the lady who checked us in and she was super nice and helpful.
Stayed 2 nights in Dec 2023
Response from Cindy C. Front Desk Manager on Jan 21, 2024
Dear Lindsey,Thank you for such a thorough review of your stay with us. I will definitely share with Cheryl how much you appreciated the service she provided for you, and will definitely reward her for the excellent hospitality she offered. We work very hard as a team to offer you the best experience we can, and it is extremely rewarding to know we provided that!!Thanks again for your review and for choosing to stay with us. We hope you'll chose us again the next time you are in town!

8/10 Good

Kelly

Stayed 1 night in Dec 2023
Response from Cindy C. Front Desk Manager on Jan 15, 2024
Dear Kelly-Wow! 4 out of 5 is a really great score. We are always happy to see that!Thanks for staying with us!!

10/10 Excellent

Brandi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Great value for price. Night time dessert was neat. Worked perfect for us.
Stayed 1 night in Dec 2023
Response from Amanda M. AGM on Dec 30, 2023
Thank you so much for leaving a review. We are glad to hear you enjoyed our fresh baked cookies. We hope to see you again soon.