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"The receptionist is the best ever! I feel the need to send her a little gift. She was so helpful and kind from start to finish and going above and beyond to help me during our stay. Helping me find rides, taxis in the rain, suggestions, book massage and spa, etc. I wish the room would have been a little cooler but that’s my only complaint. 100/10 recommend this hotel. "

"Beautiful hotel, spacious rooms and outstanding food. Thank you "

"Clean and convenient. Only issue was bicycles that are free to use are not in good condition. I had to repair two bikes to make them rideable."

"As an airport hotel it was excellent. Nowhere close to really walk as quite industrial. Did not affect out short stay"

"This was truly a top notch stay. It made our entire trip. Beautiful views, fantastic location, and wonderfully clean. The breakfast was also very nice. We will be back. Choose this hotel. "

"Hotel Serenella was fantastic. It was located in a wonderful old part of the town. The staff was welcoming and professional. Everything could be reached by walking and there were wonderful restaurants to eat. Directions from the Hotel were excellent and they were very quick in responding to any of your questions. We had a wonderful stay, and we would certainly recommend it "

"I never write reviews. But I felt compelled. This is in the top 3 hotels I’ve ever stayed in. And I’ve been all over the world in 5 star hotels. Including Hotel de Paris in Monte Carlo and San pietro in Positano. This ranks right there. "

"Beautiful location with amazing views of the lake. Worth the drive."

"Had a double booking somehow and property would not reimburse the one room."